Frightened child

Why everyone struggles with sales objections

Everyone tends to struggle with sales objections. It’s just that some people learn to cope with them better than others. It is because we go through the emotions of rejection. Here are some practical tips to help deal with them, taken from the training module on Complaints, Objections and Nos. There is an audio CD on the subject too for just £34.99.

Dealing with sales objections is easy

Objection handling is easy as you’ve probably heard it before. Regardless of industry sector, they generally fit the same pattern. We can buy the same cheaper elsewhere, we’re happy with supplier B, we haven’t got any money etc. Our audio CD guides you through how to handle this.

Befriend the gatekeeper – it’s the only way !

Befriend the gatekeeper – it’s the only way ! Gatekeepers, receptionists, secretaries, PAs can be the bane of your life to any aspiring telemarketing or telesales person, and this is a hot topic when I discuss telesales or telemarketing training with clients. However it is important to remember a few truths …

The 11 main telephone sales objections

The 11 main telephone sales objections are here if you follow the link to the articles site here. Objections are fairly standard across industries, but they feel different to each person. We’re undertaking a piece of research on the most common objections, and we’d like your help …