A good strong call structure – really works

Using a strong call guide or blueprint helps massively when it comes to making great outbound telesales or telemarketing calls. Here we describe how it helps and the key areas to focus on to close more deals with more people more often.

5 top tips to secure more appointments over the phone

5 top tips to help you secure more appointments over the phone. Ensure you have a clear idea about what you are trying to achieve but remember that you must work to build rapport from the start. This involves getting them into conversation – not bombarding them with statements about how good your company and it’s products are.

Have a good strong call structure – it works

Using a strong call guide or blueprint helps massively when it comes to making great outbound telesales or telemarketing calls. Here we describe how it helps and the key areas to focus on to close more deals with more people more often.

Why on a cold call you should NEVER ask “how are you?”

Cold calling demands a direct, concise yet human and friendly approach. Starting a call to a new prospect by asking them how they are is likely to annoy them. If it’s an old friend, or long standing client. it’s a good questions, but recognise that cold calls are different. And have to be conducted differently.

Outsourcing telephone account management – SMEs

Outsourcing some element of telephone based account management is an effective way of maintaining dialogue with customers – both present and past for limited investment. And think what the marketplace feedback would tell you. And you just might sell some more products and services on the back of it.

5 top tips for securing more appointments over the phone

5 top tips to help you secure more appointments over the phone. Ensure you have a clear idea about what you are trying to achieve but remember that you must work to build rapport from the start. This involves getting them into conversation – not bombarding them with statements about how good your company and it’s products are.

7 tips to overcome cold call fear

7 top tips to help face up to cold call fear. Cold calls for telesales, telemarketing and sales people are a key part of building the business. Not everyone takes on this role eagerly and so here we’ve set down 7 tips that we hope will help.