Some tips on managing and motivating a telephone based team. Appreciate that done well telephone communication with customers and prospects can pay great dividends. Spend time and effort constructing your working processes around keeping your team happy, motivated and on-message. It’ll make your life easier!
5 top tips for setting up your own in-house telesales team.
6 tips and views on how to keep your outbound telemarketing, telesales or lead generation team firing on all cylinders. Motivating the team is not always easy but is necessary to keep them focused on being successful, and it makes your job more enjoyable too!
Keeping your telesales or telemarketing team motivated. Here are 7 top tips. The value of caring for your team, training, scripting (yes really), limiting the admin, setting and monitoring KPIs are all explained here.
Enthusiasm and energy makes successful sales people. Our telesales training features work on the true impact of your voice : how a stranger can tell 40+ things about you from the first 6 words of a telephone conversation. Make sure your energy level and enthusiasm give the right image.
Should I pay commission, bonus or run campaigns for my telesales or telemarketing team ? Well why not do all 3? They all have their place and they can do different things for you. Link to full article here.