2 day Phone Team Managers Course

A 2 day masterclass in the art of running an effective telephone team : customer service, internal sales, telesales, telemarketing etc. We cover all the key things you need to know : Target, team motivation, KPIs, praise & reprimand, coaching, power management.

Telephone team managers course – 2nd & 3rd July 2014

Telephone team manager supervisor team leader training – 2nd & 3rd July 2014. Specially designed training course for all phone team supervisors in customer service, internal sales, telesales, telemarketing, contact centre, and call centre. Share 2 days with some other like minded people in an engaging, interactive course.