Training audio CD

Get the fundamentals of communication right – it makes your job easier

Appointment setting, Cold calling, communication skills, customer handling, Customer retention, Customer Service tips, customer services, Selling advice, telemarketing training, telephone techniques, telesales, Telesales tips, training programmes

Understanding the fundamentals of communication – the do’s and dont’s of communication is key to building better customer relationships over the phone and face to face. So important we think that it’s the first module we run on To Market’s range of telesales and customer service courses.