The most important quality for a successful telesales person?

5 characteristics you are likely to find in successful, top performing telesales and telemarketing teams. Our observations and research identifies many, but certainly these 5 are key to understanding why some individuals perform better than others.

The 11 main telephone sales objections

The 11 main telephone sales objections are here if you follow the link to the articles site here. Objections are fairly standard across industries, but they feel different to each person. We’re undertaking a piece of research on the most common objections, and we’d like your help …

Customer Service training UK – Leicester, Northampton, Cambridge, Birmingham

Customer Service training – elevator speech. Customer Service training courses in Coventry, Birmingham, Leicester, Northampton, Milton Keynes, Cambridge, Peterborough, Solihull, Lichfield, Kettering, Corby, Wellingborough, Nottingham and Derby as well as wider parts of Leicestershire, Northamptonshire, Cambridgeshire, Nottinghamshire, East Midlands and West Midlands.