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Coaching – some new tools

benchmarking customer service teams, benchmarking telesales teams, Customer service management, customer service team assessment, Increasing sales, Internal sales management, Supervisors and team leaders, Telemarketing management, Telesales team assessment, telesales team management

New enhanced coaching for telephone based teams from To Market. Customer Service, Internal Sales, Telesales. Invest in some objective measuring of call quality. Can be carried out using a blend of onsite and offsite coaching.