Poor telemarketing looks like this

Here 5 great points about how NOT to do your telemarketing. Good telemarketing requires some thought, some planning and some professional pride. Don’t be one of those telemarketers that gives us all a bad name. Phoning people to sell gas or electricity when they work in serviced offices is clearly a waste of time and frankly not very bright.

5 easy steps to make your telesales call a lot more interesting

5 easy steps to make your telesales call a lot more interesting. 5 top tips starting with getting them talking first. Getting the prospect engaged will make the selling part of the call a whole lot easier.

How to engage your prospect in 2 easy sentences

How to engage your sales prospect in 2 easy sentences is about ensuring your message or spiel (aargh) is delivered with their thoughts and perspective in mind. Hold back on telling them how wonderful your company and it’s products are, and how much you know. It’s not what they want to know.

Poor telemarketing looks like this

Here 5 great points about how NOT to do your telemarketing. Good telemarketing requires some thought, some planning and some professional pride. Don’t be one of those telemarketers that gives us all a bad name. Phoning people to sell gas or electricity when they work in serviced offices is clearly a waste of time and frankly not very bright.

8 Appointment setting tips for telemarketers

8 Appointment setting tips for telemarketers. Our experience over the years booking appointments has helped us learn some of the tricks of the trade. Here are 8 tips to help you set more telemarketing appointments more often with more people.

Shall I leave a voicemail? Telesales tips

Shall I leave a voicemail? In this article we give you our view on when to leave and when not to leave a voicemail. How well you know the prospect, whether you have a specific reason for the sales call and the amount of time since your last telesales or telemarketing call are all factors that determine the way you play this modern barrier to telesales progress.

7 tips to overcome cold call fear

7 top tips to help face up to cold call fear. Cold calls for telesales, telemarketing and sales people are a key part of building the business. Not everyone takes on this role eagerly and so here we’ve set down 7 tips that we hope will help.

How to make telesales scripts work for you

How to make telesales scripts work for you. Make them flexible, train the team in how to go off-script and ensure you have a good call structure. Just as you wouldn’t plan a meeting without an agenda, or a long journey without a map, so a good structured call guide has a place.