Telephone skills masterclass 4th May 2016 – Cambridge

Telephone skills masterclass – 1 day training course covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

Cambridge – telesales mini masterclass 1 day – Wednesday 18th June 2014

Telesales training masterclass. 1 day in Cambridge. Wednesday 18th June. This is our standard 2 day masterclass squeezed into a pint pot. A 1 day mini masterclass. Working on the power of vocal tone, getting past the gatekeeper, and the structure of the sales call : powerful openings, benefit selling, closing and spotting buying signals.

Interim telesales or telemarketing manager – Cambridge

Interim telesales or telemarketing manager – Cambridge. One of the fastest growing sectors of recruitment, hiring an interim gives you the flexibility to hire in the expertise you need for a short period of time without long term financial commitment. UK economy is continuing to change rapidly and businesses need to keep flexible. Salaries – single biggest element of cost so limiting these fixed costs makes good sense.

Telephone skills seminar for business owners – Grantham

Advice at Grantham seminar September 2009 on key aspects of how to make sure your company comes out lean and fighting fit. Free advice offered on website development, use of digital media to promote your business, telephone skills, telephone sales to gain more customers and how to manage cashflow and budget to maximise business growth. Ideal for you in Grantham, Peterborough, Stamford, Leicestershire, Oakham, Uppingham, Lincolnshire

Business development seminar for business owners – fully funded in the East of England

1 day business development seminar for business owners and is fully funded in the East of England, the Eastern Counties including Cambridgeshire, Suffolk, Norfolk, Essex, Bedfordshire and Hertfordshire. Titled “how to win and keep more business”

Seminar will cover elements of sales, customer service and how to motivate your team to build better customer relationships. And of course you will pick up ideas from other people like you (who run their own businesses) so good opportunities to network too with like-minded people.

Free and partially funded marketing training is now available for you – Cambridge,Newmarket,Suffolk,Bury St Edmunds,East of England

Free and partially funded marketing training is now available for you if you are in Cambridge, Newmarket, Bury St Edmunds, St Ives and the wider parts of Suffolk, Cambridgeshire, Norfolk and the East of England. Programme details about to go out for gaining more customers, customer retention, growing your business through more effective customer acquisition programmes. It will also cover elements of exceeding customer expectations, delivering customer excellence and other aspects of excellent customer service.