yellow telephone

The telephone is becoming more important in selling

The telephone is becoming more important in selling. In this crazy new world, sales people are being prevented from going and talking to customers in the way that they’d like. So, what’s the next best thing? Let me introduce the telephone The next best quality of call to have with customers is on the phone.…

piggy bank and coins

We need training but we have no money!

Do you believe you need to give your customer facing team some training? As we peer out from under the covers – determined to get the UK economy back up and running again, we all need a little help. For many of you, you might be aware that you need help. The challenge is thought…

blending ingredients on a weighscale

What will training look like post Covid-19?

What will training look like post Covid-19? Different almost certainly. You will still need training to keep your team top of their game and ahead of the competition. But the traditional classroom model of learning and training has been compromised. It’ll come back at some point before too long. Nevertheless we’re all waking up to…

Old man with looking glass

13th July at 10:30 – Questioning skills selling on the phone – bite-sized sales training

Questioning, alongside listening are arguably the most important of your communication skills. Master these and selling becomes a whole lot easier. They help you find out the things you need to know. They also show interest in the other person, and from this you build rapport. This is the first training module as part of…