Great customer service is about EFFICIENCY – right ?

Great customer service and exceeding the customer’s expectations is about efficiency. All good customer service training covers this important subject. It is an interesting concept as efficiency in a customer service environment is about 2 different things and they are opposing forces.

Have your customer service team independently audited

available benchmarking customer service teams, customer service team assessment, customer service training need analysis, customer service team healthcheck, customer service independent team assessment available in Northamptonshire,Leicester,Hemel Hempstead,Milton Keynes,Coventry, Birmingham, Peterborough, St Ives, Newmarket, Cambridge, Corby, Kettering, Wellingborough, Northampton