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UID:3796-1792454400-1792627199@www.tomarket.co.uk
SUMMARY:2 day Phone Team Managers Course
DESCRIPTION:Phone team managers. This is an interactive course for all first line managers of telephone based teams. Titled “The art of running a successful telephone team.” \nTo Market runs 2 day courses specifically for you if you are responsible for the day to day running of a telephone based team : telesales\, telemarketing\, internal sales and customer service. \nYou may be a team leader\, supervisor\, or manager. \nWe spend 2 lively days running an engaging\, highly interactive course to help you get the most out of your management skills. We use discussion sessions\, brainstorming\, a couple of film clips (one from a popular TV series)\, and team exercises. \nWe cover all the key things you need to know to run an effective team : how to motivate your team\, how to praise & reprimand\, coaching\, the responsibilities of a first line manager\, how to target set and how to evaluate your team. We’ll also introduce you to the concept of power management. \nFees are £699 + VAT per delegate. If you want more details about this course\, please e-mail us enquiries@tomarket.co.uk and we’ll keep you updated with future course dates. \nPrevious delegates have included internal sales managers\, telesales supervisors\, customer service managers\, telemarketing team leaders and many other first line managers from ; Leicester\, Northampton\, Milton Keynes\, Birmingham\, West Bromwich\, Wolverhampton\, Derby\, Nottingham\, Cambridge\, Newmarket\, Melton Mowbray\, Oakham\, Market Harborough\, Peterborough\, Rugby\, Kettering\, Corby\, Wellingborough\, Loughborough\, Leamington Spa\, Lichfield\, Solihull\, Coventry and Daventry
URL:https://www.tomarket.co.uk/event/phone-team-managers-course/
LOCATION:Midlands (Birmingham\, Coventry\, Leicester\, Northampton\, Cambridge)
CATEGORIES:Telephone Team Managers
ATTACH;FMTTYPE=image/jpeg:https://www.tomarket.co.uk/wp-content/uploads/2020/08/Quality-interim-manager-will-fix-it.jpg
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