Up the professionalism of your customer service team

To Market offers customer service training in the UK and we frequently train in Leicester, Northampton, Cambridge and Birmingham.


The elevator speech is where you explain what your organisation offers in the time it takes to ride in an elevator or lift (as we call it.) It is really important to hone this so that it is clear and concise. We all naturally have a short attention span and will mentally ‘glaze over’ within a minute or so.


At To Market we help businesses deal more effectively with their customers over the phone. That’s it – or elevator speech! If you want to know more we also explain that we offer customer service training to business all around the UK, especially in the Midlands covering Coventry, Birmingham, Leicester, Northampton, Milton Keynes, Cambridge, Peterborough, Solihull, Lichfield, Kettering, Corby, Wellingborough, Nottingham and Derby as well as wider parts of Leicestershire, Northamptonshire, Cambridgeshire, Nottinghamshire, East Midlands and West Midlands.


Customer Service is at the heart of keeping the customers you have and being attractive to those deciding where to buy. So make sure your customer service standards are exceptional and you will develop new business and maintain customer loyalty. To Market customer service training courses give help in dealing with difficult customers, handling conflict and overcoming objections. 


Or if you have some ideas or thoughts you’d like to discuss call us on 01858 461148 or email us info@tomarket.co.uk