Outsourcing telephone account management – SMEs

Outsourcing some element of telephone based account management is an effective way of maintaining dialogue with customers – both present and past for limited investment. And think what the marketplace feedback would tell you. And you just might sell some more products and services on the back of it.

Targeting lapsed customers – a must have

Contacting your lapsed customers is generally reckoned to be the second best place to get additional business. It is worth asking them why they’re no longer trading with you. Using some independent outsourced telemarketing can help you achieve this.

Why payment by results with a telemarketing company is not as good an idea as it looks

Outsourcing your telemarketing or telesales may be the right thing for you to do to develop new sales opportunities in these cost-conscious times. Many agencies operate in many different ways in terms of their fee scales. Payment by results may appear to be the best option – a no brainer. But before you sign, consider this, it may not always be as good as it first appears.

Quality data – key to telemarketing success

Good quality data is almost certainly the most important element of a successful telemarketing or telesales campaign. Once you’ve decided on your goal, then data is the next thing to consider. All the best creative elements in the world and the best offers and the best products won’t amount to a hill of beans if you’re not aiming your offer to the right market.

Appointment setting for IFAs – get more appointments

Appointment setting for IFAs highly important for independent financial advisors. You have a range of financial products to sell and advice to give : mortgage advice, pension advice, equity release, savings and investments products. This work is often effectively outsourced using a small telemarketing agency. More details follow

Get some outsourced telemarketing services for a limited monthly outlay

Get some telephone skills training for a limited monthly outlay using our outsourced telemarketing services. We have a series of options to help you budget more easily. You can select 4, 6 or 12 days outbound telemarketing calling per month according to your needs.