Great customer service is about EFFICIENCY – right ?

Great customer service and exceeding the customer’s expectations is about efficiency. All good customer service training covers this important subject. It is an interesting concept as efficiency in a customer service environment is about 2 different things and they are opposing forces.

Free building your business seminar – north of Birmingham May 2009

Free business growth seminar in Rugeley West Midlands May 2009 including how to build your business using the telephone. Telesales, telemarketing technques, exceptional customer service all covered, plus website design and development, building a website and business excellence. Birmingham, Wolverhampton, Walsall, Nuneaton, Hinckley, Tamworth, Cannock, Lichfield, West Midlands

Free and partially funded marketing training is now available for you – Birmingham,Coventry,West Midlands,Solihull,Lichfield

Free and partially funded marketing training is now available for you if you are in Birmingham, Coventry, Solihull, Lichfield and wider parts of the West Midlands. Programme details about to go out for gaining more customers, customer retention, growing your business through more effective customer acquisition programmes. It will also cover elements of exceeding customer expectations, delivering customer excellence and other aspects of excellent customer service.

Free and partially funded marketing training is now available for you – Cambridge,Newmarket,Suffolk,Bury St Edmunds,East of England

Free and partially funded marketing training is now available for you if you are in Cambridge, Newmarket, Bury St Edmunds, St Ives and the wider parts of Suffolk, Cambridgeshire, Norfolk and the East of England. Programme details about to go out for gaining more customers, customer retention, growing your business through more effective customer acquisition programmes. It will also cover elements of exceeding customer expectations, delivering customer excellence and other aspects of excellent customer service.

Free and partially funded marketing training is now available for you – Leicester, Northampton, Derby, Nottingham

Free and partially funded marketing training is now available for you if you are in Leicester, Loughborough, Coalville, Kettering, Corby, Wellingborough, Nottingham, Derby, Northampton, as well as wider parts of Leicestershire, Northamptonshire, Nottinghamshire, Derbyshire and the East Midlands. Programme details about to go out for gaining more customers, customer retention, growing your business through more effective customer acquisition programmes. It will also cover elements of exceeding customer expectations, delivering customer excellence and other aspects of excellent customer service.