Birmingham – telesales mini masterclass 1 day – 10th June 2014

Telesales training masterclass. 1 day in Birmingham. Tuesday 10th June. This is our standard 2 day masterclass squeezed into a pint pot. A 1 day mini masterclass. Working on the power of vocal tone, getting past the gatekeeper, and the structure of the sales call : powerful openings, benefit selling, closing and spotting buying signals.

Cambridge – telesales mini masterclass 1 day – Wednesday 18th June 2014

Telesales training masterclass. 1 day in Cambridge. Wednesday 18th June. This is our standard 2 day masterclass squeezed into a pint pot. A 1 day mini masterclass. Working on the power of vocal tone, getting past the gatekeeper, and the structure of the sales call : powerful openings, benefit selling, closing and spotting buying signals.

Customer Service Telesales & Telemarketing training

Telesales, telemarketing, and customer service training from To Market to suit you. Onsite at your premises. 2 day fully interactive telephone skills training for call centre, contact centre, internal sales, telesales, customer service and telemarketing. Or book individual places on our open courses.

Telesales & telemarketing masterclass – 12th & 13th December 2011

Our next 2 day telesales masterclass will run on 12th & 13th December 2011 in Coventry. Just 3 weeks away.  This course will cover all the key elements of communication skills and how to structure an effective sales call. We’ll be covering top tips and techniques for dealing with objections, listening skills, questioning skills – what the different questions…

Now is the time for small business to do your own telemarketing calls

Top tips for small business to do your own business development calls. OK, so the business environment is challenging. You can sit and wonder what to do to stimulate customers to come to you. Trouble is most of this costs : advertising, PR etc. A more cost effective way of doing it is to make…

Telesales masterclass – 14th & 15th December 2010

2 day masterclass for all telemarketing and telesales personnel. In 2 days we’ll guide you through the most effective ways to sell more to more people more often. We’ll cover listening skills, questioning, how to use your voice, objection handling, how to direct the conversation etc.

How to be an effective phone team manager – some free tips

How to be an effective phone team manager – some free tips. Great ideas came out of a recent course we ran for a team of telephone team managers in Birmingham. We run courses for telesales, telemarketing, customer service and internal sales team managers, supervisors and team leaders and we enjoy seeing buckletloads of good ideas coming out. Here are some top tips – some great advice from the participants.

Customer Service masterclass training – Leicester / Northampton – 29th – 30th November 2010

Customer Service masterclass training – Leicester / Northampton – 29th – 30th November 2010 with To Market. This is our last customer service training course for 2010. During 2 days you will learn all the key things you need to know to exceed customer expectations and delight your customer.