classroom learning

Telephone skills masterclass 29th & 30th August 2018 – Northampton

Telephone skills masterclass – 2 day training course covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

Telephone skills masterclass 27th April 2017 – Northampton

Telephone skills masterclass – 1 day training course covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

Want to sell more?

Sell More. We all want to, but it’s not always that easy to build sales momentum. How are you doing with these 10 areas of marketing? Between them they could be stifling growth or stimulating it. By using a network of clever specialists you can help identify what is holding you back.

Telephone skills masterclass 10th May 2016 – Birmingham

Telephone skills masterclass – 1 day training course in Birmingham covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!