Northampton – How to win more business over the phone

How to win more business over the phone. A one day workshop rather than training on how to build your small or medium sized business with more proactive telephone work. We’ll help you structure your approach, your calls, and come up with ways of overcoming your most likely objections. Plus we’ll help you put together some great benefit statements to promote your business.

Want to sell more?

Sell More. We all want to, but it’s not always that easy to build sales momentum. How are you doing with these 10 areas of marketing? Between them they could be stifling growth or stimulating it. By using a network of clever specialists you can help identify what is holding you back.

Telephone skills masterclass 10th May 2016 – Birmingham

Telephone skills masterclass – 1 day training course in Birmingham covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

Outsourcing telephone account management – SMEs

Outsourcing some element of telephone based account management is an effective way of maintaining dialogue with customers – both present and past for limited investment. And think what the marketplace feedback would tell you. And you just might sell some more products and services on the back of it.

Telephone skills masterclass 4th May 2016 – Cambridge

Telephone skills masterclass – 1 day training course covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

Telephone skills to help your field based sales team

Telephone skills for field based sales teams is a vital part of the armoury. To close deals, to set their own appointments, to follow-up proposals, to qualify prospects. And yet most never have any training. It can be seen as just as an extension of face-to-face selling. Which it isn’t as the majority of sales people will tell you! Invest in a little training and help your team increase their effectiveness – all from the ease of their desks.