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Do you really need a full time telesales manager ?

By andrew on May 3, 2009

A question for you. Do you really need a full time telesales manager ?

Recruiting someone to run your team can be an expensive and time consuming business. You may not even get the right person !

Clearly you want the best quality telesales or telemarketing manager you can afford even if you’re a small company because you want to improve sales. Your team needs to make the absolute most of any business opportunity that comes their way. They need to be better skilled and equally importantly better motivated than your competitors sales teams. A good telesales or telemarketing manager is key to this. Also we can take it as read that you want someone who will bring in more profit than it costs you to employ them.

Interim telesales manager - a more flexible approach

Interim telesales manager – a more flexible approach

The difficulty then is to recruit someone who you know will make these returns. And what do you do if they don’t ? Send them packing I guess. As soon as you agree a contract with them you’re committed to spending a defined sum of money. You’ve got ;

  • Salary (probably likely to cost £25,000 – £40,000 depending on what you want)
  • Pension
  • Social costs (N.I. contributions etc.)
  • Car (do you provide a car – or money in lieu of a car ?)
  • Other on-costs such as furniture, computer, mobile phone, coffee ! heat, light, power etc.

As an alternative have you considered hiring an interim telesales manager on a short term contract ? This offers many advantages.

It will cost you less as they’ll be doing less days. Admittedly their day rate will be higher. Nevertheless if you get a top notch manager, you should get more quality and therefore at least equal results.  You are no longer paying turning up money, you only pay them for what you need. There may even be no fixed contract, so you can end it at any point.  This keeps them focused on achieving results for you.

If this is an idea which interests you, we can advise you on how to set it up, and the sorts of things a good manager should be able to help you with. Drop us an e-mail to info@tomarket.co.uk

This idea will help you whether you are a finance director, a business owner, an owner manager, or someone running a small business across the Midlands ; in Leicestershire, Northamptonshire, Leicester, Northampton, Market Harborough, Corby, Wellingborough, Kettering, Lutterworth, Cambridge, Newmarket, Bury St Edmunds, Daventry, Coventry, Rugby, Birmingham, Bedford, Milton Keynes, Melton Mowbray, Uppingham, Oakham

 


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