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Tagged in telesales team motivation

Let your telemarketing team work from home

By andrew on March 7, 2018

Allowing your telesales team to work from home increases call centre productivity by around 20% it is claimed. Certainly being able to recruit from a larger pool and reducing staff turnover will help hugely. However they still need managing so this has to be thought through.

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6 tips on improving your telesales team motivation

By andrew on May 25, 2016

6 tips and views on how to keep your outbound telemarketing, telesales or lead generation team firing on all cylinders. Motivating the team is not always easy but is necessary to keep them focused on being successful, and it makes your job more enjoyable too!

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Sometimes best to set a more realistic target

By andrew on May 15, 2015

Setting realistic targets for your telephone sales or telemarketing team or indeed yourself is crucial to ensure that everyone remains focused on the goal whilst still feeling motivated. Setting targets which demand the world will only demotivate those who know that achievement is impossible.

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Make your telesales team more motivated – 7 tips

By andrew on March 7, 2014

Keeping your telesales or telemarketing team motivated. Here are 7 top tips. The value of caring for your team, training, scripting (yes really), limiting the admin, setting and monitoring KPIs are all explained here.

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Why you need a telesales commission scheme

By andrew on February 18, 2014

Commission schemes are an important part of the management and motivation of great telesales and telemarketing teams as advocated by To Market. Encouraging and rewarding good performance is important. As is making it feel uncomfortable for underperformers. There are a few things to watch out for though. Only pay on outputs, not inputs. Measuring inputs or having KPIs around inputs is fine, but don’t pay on them.

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The magic ingredient that will help you get on in life – ENTHUSIASM

By andrew on June 25, 2010

Enthusiasm and energy makes successful sales people. Our telesales training features work on the true impact of your voice : how a stranger can tell 40+ things about you from the first 6 words of a telephone conversation. Make sure your energy level and enthusiasm give the right image.

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Create a dynamic atmosphere with your telesales team

By andrew on December 20, 2009

Create a dynamic atmosphere with your telesales team. This is important, if you can help the team create a buzzy, dynamic, fun environment they will perform better. Success breeds success. Let’s talk about how to do it.

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Commission or bonus and incentives for my telesales team ?

By andrew on November 26, 2009

Should I pay commission, bonus or run campaigns for my telesales or telemarketing team ? Well why not do all 3? They all have their place and they can do different things for you. Link to full article here.

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