Telesales tip – use 8 day call back cycles to control your repeated calls to unavailable decision-makers. This is a valuable tip to prevent you calling the same old, same old contacts too often.
Tagged in telesales advice
5 easy steps to make your telesales call a lot more interesting. 5 top tips starting with getting them talking first. Getting the prospect engaged will make the selling part of the call a whole lot easier.
When are the worst times of the week or day to make outbound telephone sales or telemarketing calls? Monday mornings are a waste of time, Friday afternoons don’t even bother. The first hour 9 – 10 is a bit fruitless and don’t try to get a decision-maker during school holidays. Summer holidays, July and August are also to be avoided. Most of December is a write-off to be honest. And so it goes. What does that leave? When is it best to hit the phones to reach your target prospect?
We’re on the hunt for one top tip from you about telephone skills. It could be a piece of advice about selling, or excellent customer service or even about general telephone etiquette. Whatever you like. The best ones will then get shared with the wider world via our blog.
Getting past gatekeepers. Remember they’re only doing their job. So get used to it, and learn to work with them rather than against them. Here we share some tips to help you get gatekeepers on side – to help you get through to more decision-makers more often to do more presentations.
How to sell the price difference – telesales tips. This is a tip I learned a few years ago, and it comes in really useful. If you’re competing with a competitor for a prospect’s business and you’re more expensive – focus on the difference. This makes it a much easier sell.
Effective telesales call openings are based around 3 key elements. To Market telesales and telemarketing training covers the importance of the 3 strand intro, the reason statement and good questioning skills.
How to add value to your order – selling your charges. It is much easier to sell add on charges such as minimum order value, or plus carriage if you position it correctly. Increase order values and don’t let additional charges become an obstacle to good business.
Don’t treat all your prospects equally. By all means commit to keeping in touch with them all, but be canny about where you prioritise your time. Using our easy 1-5 classification system helps you spend time with the prospects where you have most opportunity.
Develop more persuasive scripts and call guides for your telesales and telemarketing by using specific examples. Avoid generalities, and give them facts instead. They will listen more attentively and you’ll be more persuasive.