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Tagged in telemarketing tips

Telemarketing appointment setting in choppy waters

By andrew on December 1, 2018

Telemarketing appointment setting in tough times. Listen carefully to what the other person is saying and think through the implications of their situation and how you could help them. More tips on appointment making for telemarketing and lead generation teams as well as field based sales teams here.

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8 day call cycles – telesales top tip

By andrew on November 8, 2018

Telesales tip – use 8 day call back cycles to control your repeated calls to unavailable decision-makers. This is a valuable tip to prevent you calling the same old, same old contacts too often.

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5 top tips for securing more appointments over the phone

By andrew on July 27, 2018

5 top tips to help you secure more appointments over the phone. Ensure you have a clear idea about what you are trying to achieve but remember that you must work to build rapport from the start. This involves getting them into conversation – not bombarding them with statements about how good your company and it’s products are.

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Tracking down the decision-maker – a tip

By andrew on March 16, 2018

Tracking down the decision maker on the phone. If you’re getting blocked at reception by a policy which says your intended contact doesn’t accept phone calls, try another route in. The receptionist is blocking you because that’s what they’ve been told to do. However there are many other people in the organisation perhaps who don’t know the official line.

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Structuring your telephone sales call – 3 elements

By andrew on February 10, 2017

Structuring your sales call is a key part of making sure your calls are effective. Here are 3 tips from our 3 CD audio series on selling on the phone. Here we cover background, using benefit statements and summarising.

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Telemarketing appointment setting in uncertain times

By andrew on December 1, 2015

Telemarketing appointment setting in tough times. Listen carefully to what the other person is saying and think through the implications of their situation and how you could help them. More tips on appointment making for telemarketing and lead generation teams as well as field based sales teams here.

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5 tips for leaving voicemails

By andrew on May 5, 2015

5 top tips for leaving voicemail messages. Tips for telesales and telemarketing teams. Dealing with the dreaded voicemail. Should you leave a message or not? Sometimes you should, sometimes not.

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Benefit selling on the phone – Make sure you do

By andrew on March 17, 2015

Selling benefits on the phone rather than waffling on about features is key to success. Develop words and an approach which sounds relevant, thought provoking and beneficial for them. Also use creative and imaginative language to lift the tone of what you’re offering. The first few seconds are vital and so getting their attention early on makes everything a lot easier.

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Shall I leave a voicemail? Telesales tips

By andrew on March 18, 2014

Shall I leave a voicemail? In this article we give you our view on when to leave and when not to leave a voicemail. How well you know the prospect, whether you have a specific reason for the sales call and the amount of time since your last telesales or telemarketing call are all factors that determine the way you play this modern barrier to telesales progress.

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