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Tagged in sales tips

Customers like to say yes

By andrew on April 6, 2019

Framing questions with customers so that it is easy for them to say yes will increase sales. This is all a part of advanced selling skills.

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Why high pressure selling doesn’t work in B2B

By andrew on April 1, 2019

You don’t find high pressure selling tactics used in B2B business to business markets, at least not as commonly as in B2C sectors. There are differences in the nature of the customer relationship in these 2 environments which means hard sell doesn’t work in industrial or commercial sales. Here’s why.

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Character traits of great sales people

By andrew on January 7, 2019

8 traits of successful sales people. What makes some sales people more successful than others? Not just these 8 for sure, but this is a good blueprint to help keep your own personal bar set high. Setting high standards leads to greater satisfaction and more success. You know it makes sense!

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Tracking down the decision-maker – a tip

By andrew on March 16, 2018

Tracking down the decision maker on the phone. If you’re getting blocked at reception by a policy which says your intended contact doesn’t accept phone calls, try another route in. The receptionist is blocking you because that’s what they’ve been told to do. However there are many other people in the organisation perhaps who don’t know the official line.

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There are prizes for second in selling

By andrew on December 8, 2017

There are no prizes for second they say. However in selling there often are. Keep in touch and be helpful and friendly and one day your chance will come. Their favoured supplier will let them down at some point. Or even more key their sales contact leaves. The relationship starts again and you have your opportunity. Make the most of it.

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What to do when you’re asked the price

By andrew on April 7, 2016

When is the right and when is the wrong time to reveal the price when you’re selling? You may want to do this at the end, but what if you are asked – directly by the prospect? How should you handle that? Here we put both sides of the argument.

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Tips on rapport building over the phone

By andrew on September 29, 2015

Tips on rapport building. This is a bit like tips on being a nice person. However building trust and integrity with your contacts is vital to build long-term sales relationships with them. And there are no easy solutions either.

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3 top tips for telephone appointment setting for field sales

By andrew on August 11, 2015

3 top tips for appointment setting over the phone for field based sales teams. There are many subtle differences between selling face-to-face and setting your own appointments over the phone. Here are some of our ideas to help.

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Our top 10 tips for getting past the gatekeeper – Leicester training

By andrew on February 27, 2015

10 of our top tips on getting past the gatekeeper, from a recent telesales course in Leicester. Some will work better than others for you, and different situations will require different remedies. Nevertheless getting past the gatekeeper is an occupational hazard for telesales, telemarketing and other people developing new business in B2B markets.

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Sales tip – be bold with your questioning

By andrew on September 30, 2014

When it comes to questioning fortune often favours the brave. Be bold with your questioning and make sure you get to really understand what the customer wants and needs from you. Here some tips on some bold questioning to help unlock the opportunity in front of you.

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