Using a strong call guide or blueprint helps massively when it comes to making great outbound telesales or telemarketing calls. Here we describe how it helps and the key areas to focus on to close more deals with more people more often.
Tagged in new business development
5 top tips to help you secure more appointments over the phone. Ensure you have a clear idea about what you are trying to achieve but remember that you must work to build rapport from the start. This involves getting them into conversation – not bombarding them with statements about how good your company and it’s products are.
Telemarketing post GDPR. There is a growing need for effective, well-structured and well targeted telemarketing in the post GDPR world. Training is a key component of this of course. But so is the need to have a good CRM system allowing you to target your potential customers.
Cold calling demands a direct, concise yet human and friendly approach. Starting a call to a new prospect by asking them how they are is likely to annoy them. If it’s an old friend, or long standing client. it’s a good questions, but recognise that cold calls are different. And have to be conducted differently.
Outsourcing some element of telephone based account management is an effective way of maintaining dialogue with customers – both present and past for limited investment. And think what the marketplace feedback would tell you. And you just might sell some more products and services on the back of it.
7 top tips to help face up to cold call fear. Cold calls for telesales, telemarketing and sales people are a key part of building the business. Not everyone takes on this role eagerly and so here we’ve set down 7 tips that we hope will help.
7 top tips on telesales cold calling. How to make sure it’s done properly. Covers advice on targeting, training, structured goal setting, and the need for team motivation.
Cold calling. Done well it works. OK, it may not be fashionable, but as a cost effective way of finding new business it is unrivalled. Do it badly though as many business to consumer companies do it and it will harm your reputation. We can help you avoid the pitfalls.
Top tips for small business to do your own business development calls. OK, so the business environment is challenging. You can sit and wonder what to do to stimulate customers to come to you. Trouble is most of this costs : advertising, PR etc. A more cost effective way of doing it is to make […]
7 tips on how to make cold calls. Cold calling is a key part of the business development model for any organisation. Cold calls are often the most feared, but only because they’re generally carried out badly !Here are 7 tips to set you on your way.