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Tagged in management tips

Book an audit on your telesales team

By andrew on January 4, 2019

A team audit is a rapid but powerful 2 hour exercise carried out with 4 members of your phone team. In just 2 hours you will get an independent view on your team, how they carry out their job role and how they can help you improve performance.

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How about an audit on your internal sales team?

By andrew on March 22, 2018

A team audit for your internal sales team is a rapid but powerful 2 hour exercise carried out with 4 members of your phone team. In just 2 hours you will get an independent view on your team, how they carry out their job role and how they can help you improve performance.

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Let your telemarketing team work from home

By andrew on March 7, 2018

Allowing your telesales team to work from home increases call centre productivity by around 20% it is claimed. Certainly being able to recruit from a larger pool and reducing staff turnover will help hugely. However they still need managing so this has to be thought through.

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Easy – set up a team audit on your telemarketing team

By andrew on January 12, 2018

Having an independent team audit carried out on your telemarketing or telesales team can give big benefits. You will learn things that perhaps you didn’t know or it may confirm your feelings. Book an independent team audit on your team and look for ways to improve results.

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