[X] Close
01858 461148

Tagged in free tips on telesales

Good selling is not always about selling

By andrew on November 19, 2018

Good selling in B2B is often about informing and offering knowledge, and advice to your customer, then allowing them to make their decision. Building your own credibility long-term with industrial or commercial customers will pay great dividends long-term once they know they can trust you.

Read More about Good selling is not always about selling

8 day call cycles – telesales top tip

By andrew on November 8, 2018

Telesales tip – use 8 day call back cycles to control your repeated calls to unavailable decision-makers. This is a valuable tip to prevent you calling the same old, same old contacts too often.

Read More about 8 day call cycles – telesales top tip

Structuring your telephone sales call – 3 elements

By andrew on February 10, 2017

Structuring your sales call is a key part of making sure your calls are effective. Here are 3 tips from our 3 CD audio series on selling on the phone. Here we cover background, using benefit statements and summarising.

Read More about Structuring your telephone sales call – 3 elements

5 tips for leaving voicemails

By andrew on May 5, 2015

5 top tips for leaving voicemail messages. Tips for telesales and telemarketing teams. Dealing with the dreaded voicemail. Should you leave a message or not? Sometimes you should, sometimes not.

Read More about 5 tips for leaving voicemails

Sales tip – be bold with your questioning

By andrew on September 30, 2014

When it comes to questioning fortune often favours the brave. Be bold with your questioning and make sure you get to really understand what the customer wants and needs from you. Here some tips on some bold questioning to help unlock the opportunity in front of you.

Read More about Sales tip – be bold with your questioning

Your one top tip – telephone skills behaviour

By andrew on May 4, 2014

We’re on the hunt for one top tip from you about telephone skills. It could be a piece of advice about selling, or excellent customer service or even about general telephone etiquette. Whatever you like. The best ones will then get shared with the wider world via our blog.

Read More about Your one top tip – telephone skills behaviour

Getting past the gatekeeper – some telesales tips

By andrew on February 7, 2014

Getting past gatekeepers. Remember they’re only doing their job. So get used to it, and learn to work with them rather than against them. Here we share some tips to help you get gatekeepers on side – to help you get through to more decision-makers more often to do more presentations.

Read More about Getting past the gatekeeper – some telesales tips

How to add value to your order – selling your charges

By andrew on May 28, 2012

How to add value to your order – selling your charges. It is much easier to sell add on charges such as minimum order value, or plus carriage if you position it correctly. Increase order values and don’t let additional charges become an obstacle to good business.

Read More about How to add value to your order – selling your charges

Sales tip – don’t call back too often – you look desperate

By andrew on May 14, 2012

Sales tip – don’t call back too often – you look desperate. We all appreciate that in sales we need to be ‘on the ball’, ‘on top of our game’ and in constant contact. We don’t want to miss any business opportunities do we? However you also don’t want to look desperate…..

Read More about Sales tip – don’t call back too often – you look desperate

Don’t apologise for your sales call

By andrew on March 20, 2011

Don’t apologise for your sales call. What you or your team does is an important job. So avoid phrases such as “this is just a brief call” or “this is a quick courtesy call.” Urgh that is horrible, all calls should be courteous. Stop apologising and get on with the job.

Read More about Don’t apologise for your sales call
Listen And Learn
Watch Video