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Tagged in cold call training

Customer Service Telesales & Telemarketing training

By andrew on May 10, 2019

Telesales, telemarketing, and customer service training from To Market to suit you. Onsite at your premises. 2 day fully interactive telephone skills training for call centre, contact centre, internal sales, telesales, customer service and telemarketing. Or book individual places on our open courses.

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Character traits of great sales people

By andrew on January 7, 2019

8 traits of successful sales people. What makes some sales people more successful than others? Not just these 8 for sure, but this is a good blueprint to help keep your own personal bar set high. Setting high standards leads to greater satisfaction and more success. You know it makes sense!

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Why on a cold call you should NEVER ask “how are you?”

By andrew on September 22, 2017

Cold calling demands a direct, concise yet human and friendly approach. Starting a call to a new prospect by asking them how they are is likely to annoy them. If it’s an old friend, or long standing client. it’s a good questions, but recognise that cold calls are different. And have to be conducted differently.

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Telesales and Customer Service Training – how our fees are structured

By andrew on December 19, 2014

To Market offers a range of tailored in-house and open courses in telephone sales, telemarketing and customer service. These courses are run across the Midlands : Birmingham, Coventry, Leicester, Northampton, Peterborough. Plus courses for telephone team managers, supervisors and team leaders.

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Customer Service Telesales & Telemarketing training

By andrew on May 1, 2014

Telesales, telemarketing, and customer service training from To Market to suit you. Onsite at your premises. 2 day fully interactive telephone skills training for call centre, contact centre, internal sales, telesales, customer service and telemarketing. Or book individual places on our open courses.

Read More about Customer Service Telesales & Telemarketing training

7 tips to overcome cold call fear

By andrew on February 20, 2014

7 top tips to help face up to cold call fear. Cold calls for telesales, telemarketing and sales people are a key part of building the business. Not everyone takes on this role eagerly and so here we’ve set down 7 tips that we hope will help.

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Cold calling – why it works

By andrew on February 17, 2012

Cold calling. Done well it works. OK, it may not be fashionable, but as a cost effective way of finding new business it is unrivalled. Do it badly though as many business to consumer companies do it and it will harm your reputation. We can help you avoid the pitfalls.

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