Telephone skills masterclass – 1 day training course in Birmingham covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!
Tagged in birmingham
Telesales training masterclass. 1 day in Birmingham. Tuesday 10th June. This is our standard 2 day masterclass squeezed into a pint pot. A 1 day mini masterclass. Working on the power of vocal tone, getting past the gatekeeper, and the structure of the sales call : powerful openings, benefit selling, closing and spotting buying signals.
There is a way to get an experienced telesales or telemarketing manager in your company for a fraction of the usual cost. Hire somebody on a freelance basis to do an agreed number of days per month for you. Say you set up an agreement with someone to do 5 days per month. The required investment will be less than half what it would cost to employ someone. And that’s without the employment costs, company car, pension, heathcare etc.
Fully funded 1 day business development seminar – Birmingham West Midlands now launched for business owner managers and directors. Titled “How to win and keep more business.” Covers elements of selling, customer service and team motivation – in fact everything you need to keep your company ahead of your competition and winning more business.
Free business growth seminar in Rugeley West Midlands May 2009 including how to build your business using the telephone. Telesales, telemarketing technques, exceptional customer service all covered, plus website design and development, building a website and business excellence. Birmingham, Wolverhampton, Walsall, Nuneaton, Hinckley, Tamworth, Cannock, Lichfield, West Midlands
Free and partially funded marketing training is now available for you – Birmingham,Coventry,West Midlands,Solihull,Lichfield
Free and partially funded marketing training is now available for you if you are in Birmingham, Coventry, Solihull, Lichfield and wider parts of the West Midlands. Programme details about to go out for gaining more customers, customer retention, growing your business through more effective customer acquisition programmes. It will also cover elements of exceeding customer expectations, delivering customer excellence and other aspects of excellent customer service.
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Common obstacles in getting past the gatekeeper some top tips for telesales training plus telemarketing skills advanced telephone selling telephone techniques training in birmingham Leicestershire Northamptonshire West Midlands East Midlands
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