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Tagged in birmingham

Telephone skills masterclass 10th May 2016 – Birmingham

By andrew on April 19, 2016

Telephone skills masterclass – 1 day training course in Birmingham covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

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Birmingham – telesales mini masterclass 1 day – 10th June 2014

By andrew on May 20, 2014

Telesales training masterclass. 1 day in Birmingham. Tuesday 10th June. This is our standard 2 day masterclass squeezed into a pint pot. A 1 day mini masterclass. Working on the power of vocal tone, getting past the gatekeeper, and the structure of the sales call : powerful openings, benefit selling, closing and spotting buying signals.

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Experienced telesales or telemarketing manager in your company for a fraction of the usual cost

By andrew on September 14, 2009

There is a way to get an experienced telesales or telemarketing manager in your company for a fraction of the usual cost. Hire somebody on a freelance basis to do an agreed number of days per month for you. Say you set up an agreement with someone to do 5 days per month. The required investment will be less than half what it would cost to employ someone. And that’s without the employment costs, company car, pension, heathcare etc.

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Fully funded business development seminar – Birmingham West Midlands

By andrew on May 18, 2009

Fully funded 1 day business development seminar – Birmingham West Midlands now launched for business owner managers and directors. Titled “How to win and keep more business.” Covers elements of selling, customer service and team motivation – in fact everything you need to keep your company ahead of your competition and winning more business.

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Free building your business seminar – north of Birmingham May 2009

By andrew on April 17, 2009

Free business growth seminar in Rugeley West Midlands May 2009 including how to build your business using the telephone. Telesales, telemarketing technques, exceptional customer service all covered, plus website design and development, building a website and business excellence. Birmingham, Wolverhampton, Walsall, Nuneaton, Hinckley, Tamworth, Cannock, Lichfield, West Midlands

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Free and partially funded marketing training is now available for you – Birmingham,Coventry,West Midlands,Solihull,Lichfield

By andrew on March 25, 2009

Free and partially funded marketing training is now available for you if you are in Birmingham, Coventry, Solihull, Lichfield and wider parts of the West Midlands. Programme details about to go out for gaining more customers, customer retention, growing your business through more effective customer acquisition programmes. It will also cover elements of exceeding customer expectations, delivering customer excellence and other aspects of excellent customer service.

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Advice on getting past the gatekeeper

By andrew on December 1, 2008

Common obstacles in getting past the gatekeeper some top tips for telesales training plus telemarketing skills advanced telephone selling telephone techniques training in birmingham Leicestershire Northamptonshire West Midlands East Midlands

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Telephone skills training – new one day course

By andrew on November 24, 2008

telesales training customer service training training for telemarketing courses workshops and seminars running in birmingham coventry solihull lichfield northampton corby kettering leicester milton keynes cambridge daventry

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