Telesales and Customer Service Training

"Courtesy is as important within an organisation as in dealing with outsiders"

Call us to find out more about our training courses

Email enquiries@tomarket.co.uk

March 10 2010

Forthcoming Courses

Customer Service - Masterclass 2 day course
11th - 12th May 2010 - Leicestershire

2 day Telesales - Masterclass
Northamptonshire
20th - 21st April 2010

Phone team managers course - Midlands
early June 2010

Telephone skills ONE day course
mid April - register for more details

>More about our courses

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More than 1,000 people have already been there before you, but what did they think?

       

Vivien Davidson – Healthcare – Sheffield
"Thank you Andrew for 2 days of extremely useful happy training. I for one would recommend you as a personality & trainer to any other firm or individual."

Dan Underwood – I.T. Industry - Leicester
"Very informative, yet humorous. Good job son …”

Carol Kane – Food supplier – Corby
“I found your delivery interesting, simple and easy to follow. My mind rarely wandered, you obviously practice what you preach. Good luck and thanks.”

Michelle Ward – Health insurance
“I found the course enjoyable & it highlighted things I hadn’t considered before.”

Graham Wilkinson – Packaging – Leicester
“Very enjoyable and made enjoyable by your friendly nature. Very impressed with how you got everyone involved and encouraged people to give their opinions.”

Amanda Paul – Engineering consumables – East Midlands
“The course content was fine and adapted well to fit my everyday working life so that I could use everything.”

Cristina Onodi – Hotel – West Midlands
“You’re better than my communication teacher in uni so KEEP IT UP !”

Thea Ford – Telemarketing – Cambs
"... best thing was the way it was delivered. I could relate to all subjects & was extremely interested over the full 2 days – this is by the way astonishing as I have a very short attention span !"

Ruth Childe – Food distribution – Leicester
“I had reservations before I came on the course, but left feeling more confident about my ability and how I will apply my knowledge to my everyday work. Well done you !”

Dean McGowan – Automotive leasing – Midlands
“I think the course is a very good source of information for new salesmen, and that it will help them to be successful if they listen and take it on.”

 

 

Specialists in the Development & Training of Telephone based teams

Web designer Abbey Park