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Forthcoming Courses
Customer Service - Masterclass 2 day course
11th - 12th May 2010 - Leicestershire
2 day Telesales - Masterclass
Northamptonshire
20th - 21st April 2010
Phone team managers course - Midlands
early June 2010
Telephone skills ONE day course
mid April - register for more details
>More about our courses |
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Telesales, Telemarketing & Customer
Services Training Courses
To Market
runs training courses for Telesales, Telemarketing & Customer
Services in a number of locations across the midlands and central
England including:
- East Midlands - Derby, Leicester, Nottingham
- West Midlands - Birmingham, Coventry
- Northamptonshire - Northampton, Kettering, Corby
- Cambridgeshire - Cambridge, Peterborough
- Buckinghamshire - Milton Keynes
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>Download
Training Course Schedules
>Telesales & Telemarketing
Training
>Customer Services Training
PHONE TEAM MANAGERS COURSE "The art of running a successful telephone team" mid December - early June 2010 - Midlands
All the key things you need to know to run an effective team : covering motivation, how to praise & reprimand, coaching and evaluating your team
A course specifically for team leaders, supervisors and managers of telephone teams. |
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Telesales masterclass 20th - 21st April 2010 -
2 day course for Kettering, Corby, Northampton, Wellingborough, Peterborough, Northamptonshire, Leicestershire, Coventry, Leicester
Covering objection handling, structuring the sales call, benefit selling, questioning and the other vital skills needed to be successful on the phone. |
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Customer Service masterclass - Leicestershire/Northamptonshire - 11th - 12th May 2010
Interactive, dynamic course for customer service and customer care
Covers dealing with difficult customers, questioning, and how to build rapport. |
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NEW one day Telephone skills course - April - October
Cambridge, Corby, Kettering, Market Harborough, Birmingham, Peterborough, Portsmouth, Warrington, and Oxford
1 day. 2 brand new one day taster courses in telephone techniques. |
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>Download Course Schedules
Please contact us for more information.
>For more about our telephone skills courses,
click here. |
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