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Forthcoming Courses
Telesales - Masterclass 2 day course 28th - 29th February 2012 - Leics/Northants
2 day Customer Service - Masterclass Northampton/Leicester April 2012 - dates TBA
Appointment setting for field sales - One day course - Birmingham Leicester Cambridge June 2012
>More about our courses |
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Telesales, Telemarketing & Customer
Services Training Courses
To Market
runs training courses for Telesales, Telemarketing & Customer
Services in a number of locations across the midlands and central
England including:
- East Midlands - Derby, Leicester, Nottingham
- West Midlands - Birmingham, Coventry
- Northamptonshire - Northampton, Kettering, Corby
- Cambridgeshire - Cambridge, Peterborough
- Buckinghamshire - Milton Keynes
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>Download
Training Course Schedules
>Telesales & Telemarketing
Training
>Customer Services Training
PHONE TEAM MANAGERS COURSE "The art of running a successful telephone team" May 2012 dates TBA - Midlands (Birmingham, Coventry, Leicester, Northampton, Cambridge)
All the key things you need to know to run an effective team : covering motivation, how to praise & reprimand, coaching and evaluating your team
A course specifically for team leaders, supervisors and managers of telephone teams. |
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Telesales masterclass 28th - 29th February 2012 - 2 day course for Leicester, Kettering, Corby, Northampton, Wellingborough, Peterborough, Northamptonshire, Leicestershire, Coventry, Birmingham
Covering objection handling, structuring the sales call, benefit selling, questioning and the other vital skills needed to be successful on the phone. |
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Customer Service masterclass - Leicestershire/Northamptonshire - April 2012 - dates TBA
Interactive, dynamic course for customer service and customer care Covers dealing with difficult customers, questioning, and how to build rapport. |
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Appointment setting for field sales - June - ONE DAY COURSE Cambridge, Corby, Kettering, Market Harborough, Birmingham, Coventry, Peterborough, Leicester and Northampton
1 day. Course to help you develop more effective appointment setting skills. |
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>Download Course Schedules
Please contact us for more information.
>For more about our telephone skills courses,
click here. |
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