Telesales and Customer Service Training

"Having lost sight of our objective, we redoubled our efforts"
Old adage

Call us to find out more about our training courses

Email enquiries@tomarket.co.uk

July 29 2010

Forthcoming Courses

Telesales - Masterclass 2 day course
26th - 27th July 2010 - Leicestershire

2 day Customer Service - Masterclass
Northamptonshire
24th - 25th August 2010

Appointment setting for field sales - One day course - Birmingham Leicester Cambridge
August & September 2010

>More about our courses

Newsletter
If you’re interested in receiving some FREE top tips plus news on all the latest products and course details, just sign up to our tips newsletter today.

Email:

Name:

Company: (optional)

 

Telesales, Telemarketing & Customer Services Training Courses

To Market runs training courses for Telesales, Telemarketing & Customer Services in a number of locations across the midlands and central England including:

  • East Midlands - Derby, Leicester, Nottingham
  • West Midlands - Birmingham, Coventry
  • Northamptonshire - Northampton, Kettering, Corby
  • Cambridgeshire - Cambridge, Peterborough
  • Buckinghamshire - Milton Keynes
  Telesales Training Course, Telemarketing Training Course, Customer Service Training from To Market

>Download Training Course Schedules
>Telesales & Telemarketing Training
>Customer Services Training

PHONE TEAM MANAGERS COURSE "The art of running a successful telephone team" June - early December 2010 - Midlands (Birmingham, Coventry, Leicester, Northampton, Cambridge)

All the key things you need to know to run an effective team : covering motivation, how to praise & reprimand, coaching and evaluating your team

A course specifically for team leaders, supervisors and managers of telephone teams.

Telesales masterclass 26th - 27th July 2010 -
2 day course for Kettering, Corby, Northampton, Wellingborough, Peterborough, Northamptonshire, Leicestershire, Coventry, Leicester

Covering objection handling, structuring the sales call, benefit selling, questioning and the other vital skills needed to be successful on the phone.

Customer Service masterclass - Leicestershire/Northamptonshire - 24th - 25th August 2010

Interactive, dynamic course for customer service and customer care
Covers dealing with difficult customers, questioning, and how to build rapport.

Appointment setting for field sales - August & September - ONE DAY COURSE Cambridge, Corby, Kettering, Market Harborough, Birmingham, Coventry, Peterborough, Leicester and Northampton

1 day. Course to help you develop more effective appointment setting skills.

>Download Course Schedules

Please contact us for more information.

>For more about our telephone skills courses, click here.

 

Specialists in the Development & Training of Telephone based teams

Web designer Abbey Park