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Forthcoming Courses
2 day Telesales - Masterclass
Leicestershire
20 & 21 Aug
Customer Service - Masterclass 2 day course
3 & 4 Sept - Northants
Phone team managers course - 2 days - Midlands
8 & 9 Sept
Telephone skills ONE day course
early September - register for more details
>More about our courses |
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Telesales, Telemarketing & Customer
Services Training Courses
To Market
runs training courses for Telesales, Telemarketing & Customer
Services in a number of locations across the midlands and central
England including:
- East Midlands - Derby, Leicester, Nottingham
- West Midlands - Birmingham, Coventry
- Northamptonshire - Northampton, Kettering, Corby
- Cambridgeshire - Cambridge, Peterborough
- Buckinghamshire - Milton Keynes
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>Download
Training Course Schedules
>Telesales & Telemarketing
Training
>Customer Services Training
PHONE TEAM MANAGERS COURSE "The art of running a successful telephone team" 8th & 9th September 2008 - Midlands
All the key things you need to know to run an effective team : covering motivation, how to praise & reprimand, coaching and evaluating your team
A course specifically for team leaders, supervisors and managers of telephone teams. |
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Telesales masterclass - 20th & 21st August 2008 - Leicestershire.
Covering objection handling, structuring the sales call, benefit selling, questioning and the other vital skills needed to be successful on the phone. |
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Customer Service masterclass - Leics/Northants - 3rd & 4th September 2008
Interactive, dynamic course course for customer service and customer care
Covers dealing with difficult customers, questioning, and how to build rapport. |
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NEW one day Telephone skills course - September - March
Corby, Market Harborough, Cambridge, Birmingham, Portsmouth, Warrington and Bedford
1 day. 2 brand new one day taster courses in telephone techniques. |
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>Download Course Schedules
Please contact us for more information.
>For more about our telephone skills courses,
click here. |
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