Telesales and Customer Service Training

"The desire for safety stands against every great and noble enterprise"
Tacitus

Call us to find out more about our training courses

Email enquiries@tomarket.co.uk

February 04 2012

Forthcoming Courses

Telesales - Masterclass 2 day course
28th - 29th February 2012 - Leics/Northants

2 day Customer Service - Masterclass
Northampton/Leicester
April 2012 - dates TBA

Appointment setting for field sales - One day course - Birmingham Leicester Cambridge
June 2012

>More about our courses

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Telesales, Telemarketing & Customer Services Training Courses

To Market runs training courses for Telesales, Telemarketing & Customer Services in a number of locations across the midlands and central England including:

  • East Midlands - Derby, Leicester, Nottingham
  • West Midlands - Birmingham, Coventry
  • Northamptonshire - Northampton, Kettering, Corby
  • Cambridgeshire - Cambridge, Peterborough
  • Buckinghamshire - Milton Keynes
  Telesales Training Course, Telemarketing Training Course, Customer Service Training from To Market

>Download Training Course Schedules
>Telesales & Telemarketing Training
>Customer Services Training

PHONE TEAM MANAGERS COURSE "The art of running a successful telephone team" May 2012 dates TBA - Midlands (Birmingham, Coventry, Leicester, Northampton, Cambridge)

All the key things you need to know to run an effective team : covering motivation, how to praise & reprimand, coaching and evaluating your team

A course specifically for team leaders, supervisors and managers of telephone teams.

Telesales masterclass 28th - 29th February 2012 -
2 day course for Leicester, Kettering, Corby, Northampton, Wellingborough, Peterborough, Northamptonshire, Leicestershire, Coventry, Birmingham

Covering objection handling, structuring the sales call, benefit selling, questioning and the other vital skills needed to be successful on the phone.

Customer Service masterclass - Leicestershire/Northamptonshire - April 2012 - dates TBA

Interactive, dynamic course for customer service and customer care
Covers dealing with difficult customers, questioning, and how to build rapport.

Appointment setting for field sales - June - ONE DAY COURSE Cambridge, Corby, Kettering, Market Harborough, Birmingham, Coventry, Peterborough, Leicester and Northampton

1 day. Course to help you develop more effective appointment setting skills.

>Download Course Schedules

Please contact us for more information.

>For more about our telephone skills courses, click here.

 

Specialists in the Development & Training of Telephone based teams

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