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Posts in training programmes

Character traits of great sales people

By andrew on January 7, 2019

8 traits of successful sales people. What makes some sales people more successful than others? Not just these 8 for sure, but this is a good blueprint to help keep your own personal bar set high. Setting high standards leads to greater satisfaction and more success. You know it makes sense!

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Have a good strong call structure – it works

By andrew on October 29, 2018

Using a strong call guide or blueprint helps massively when it comes to making great outbound telesales or telemarketing calls. Here we describe how it helps and the key areas to focus on to close more deals with more people more often.

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Effective appointment setting for field sales

By andrew on September 2, 2018

Appointment setting for field sales teams. One day course run in-house on your premises to help those who prefer selling face to face and who need a little help setting more appointments, with more customers more often. We also run open courses on this subject where you can mix with other sales personnel facing the same challenges.

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Telesales skills course – 18th & 19th September 2018 – Leicester Northampton

By andrew on August 17, 2018

Telesales & telemarketing masterclass coming up soon on September 18th & 19th covering Leicester & Northampton. 2 day open course to help you make more effective sales calls by phone. Great telephone techniques help you win more orders, more often from more people. And it’s not difficult. We’ll teach you the tips, and tricks to help you get your customers and prospects onside.

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Telephone skills masterclass 29th & 30th August 2018 – Northampton

By andrew on August 13, 2018

Telephone skills masterclass – 2 day training course covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

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Sales training for accountants – London

By andrew on May 28, 2018

Sales training for accountants in London on a recent one day course. Focused on looking at sales as a process and aimed at helping teams of accountants understand how to run the process to get the most from it. How to conduct a meeting with a client, pre-meeting preparation, how to stand out and how to identify what the client is looking for are all topics we discussed in this lively training day.

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How to make the most of call recordings

By andrew on March 1, 2018

Using call recordings within your training programme is a great idea provided it is done objectively and not simply as a stick to beat people with. Training programmes are especially powerful where they feature real calls as the participants can identify with the calls personally. To Market can help to develop this training with you.

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Franchise network telesales training

By andrew on January 22, 2018

If you’re part of a franchise business and want to help your telesales or telemarketing team achieve better results, talk to us. We provide a range of core courses with tailored additional training and tips sessions.

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UK based French speaking customer service training

By andrew on December 19, 2017

Customer Service training provided for UK based, French speaking customer service teams around the UK. Everyone is a human being wherever they’re based. So the highly interactive course works for anyone in a customer facing role whatever language they’re working in.

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