[X] Close
01858 461148

Posts in Telesales tips

Upselling – some tips

By andrew on October 14, 2019

Making upselling work for you. Increasing average order value increases profits and gives your customers a more comprehensive level of service if done right. Done badly, it puts people off, and means you sell less.

Read More about Upselling – some tips

4 sales tips

By andrew on September 17, 2019

4 tips from recent sales courses. Great ideas come out of interactive, lively training sessions.

Read More about 4 sales tips

6 telesales closing tips

By andrew on September 13, 2019

Closing is often feared in selling. And yet it is simply a part of the sales process. it is nothing more, nothing less. Generally the close is a short question. Built into your sales approach, it should just flow. Here are 6 tips about different stages of the sales close.

Read More about 6 telesales closing tips

Effective appointment setting for field sales teams

By andrew on September 6, 2019

Appointment setting for field sales teams. One day course run in-house on your premises to help those who prefer selling face to face and who need a little help setting more appointments, with more customers more often. We also run open courses on this subject where you can mix with other sales personnel facing the same challenges.

Read More about Effective appointment setting for field sales teams

5 top tips to secure more appointments over the phone

By andrew on August 7, 2019

5 top tips to help you secure more appointments over the phone. Ensure you have a clear idea about what you are trying to achieve but remember that you must work to build rapport from the start. This involves getting them into conversation – not bombarding them with statements about how good your company and it’s products are.

Read More about 5 top tips to secure more appointments over the phone

Don’t call too often – here’s why

By andrew on August 6, 2019

Don’t call too often. You’ll probably irritate them. Plus it’ll demotivate you too. If they’re not taking the call, chances are there’s a reason.

Read More about Don’t call too often – here’s why

3 top tips for telephone appointment setting for field sales

By andrew on August 2, 2019

3 top tips for appointment setting over the phone for field based sales teams. There are many subtle differences between selling face-to-face and setting your own appointments over the phone. Here are some of our ideas to help.

Read More about 3 top tips for telephone appointment setting for field sales

Why most telesales calls fail after 8 seconds

By andrew on July 25, 2019

For goodness sake make your telesales or telemarketing call sound interesting. Too many calls fail in the first 10 seconds because it just sounds like a lot of blah-blah – a descriptive piece about what your company does. Who cares? Probably not the prospect.

Read More about Why most telesales calls fail after 8 seconds

How to use audio CDs for telephone skills training

By andrew on July 2, 2019

Telephone skills training ideas on audio CD. Covering telephone selling, appointment setting, customer service and a host of verbal communication skills : top tips on listening, questioning, how to avoid mixed messages directing the conversation and other key rapport building skills

Read More about How to use audio CDs for telephone skills training

Why everyone struggles with sales objections

By andrew on June 8, 2019

Everyone tends to struggle with sales objections. It’s just that some people learn to cope with them better than others. It is because we go through the emotions of rejection. Here are some practical tips to help deal with them, taken from the training module on Complaints, Objections and Nos. There is an audio CD on the subject too for just £34.99.

Read More about Why everyone struggles with sales objections
Listen And Learn
Watch Video