[X] Close
01858 461148

Posts in telemarketing training

Structuring your telephone sales call – 3 elements

By andrew on February 25, 2019

Structuring your sales call is a key part of making sure your calls are effective. Here are 3 tips from our 3 CD audio series on selling on the phone. Here we cover background, using benefit statements and summarising.

Read More about Structuring your telephone sales call – 3 elements

You can tell more than 40 things about somebody from as little as 6 words

By andrew on February 8, 2019

The power of vocal tone and energy can’t be underestimated. It is one of the liveliest modules on our training courses for both customer service and telesales / telemarketing. Demonstrating how NOT to deliver lines and then characterising them as vocal ‘colours’ is one of the enduring parts of the course according to the delegates. Ensure your vocal tone and energy is giving the correct impression to your customers.

Read More about You can tell more than 40 things about somebody from as little as 6 words

Structuring your telephone sales call – 3 elements

By andrew on February 4, 2019

Structuring your sales call is a key part of making sure your calls are effective. Here are 3 tips from our 3 CD audio series on selling on the phone. Here we cover background, using benefit statements and summarising.

Read More about Structuring your telephone sales call – 3 elements

How about a team audit on your telemarketing team?

By andrew on January 30, 2019

Having an independent team audit carried out on your telemarketing or telesales team can give big benefits. You will learn things that perhaps you didn’t know or it may confirm your feelings. Book an independent team audit on your team and look for ways to improve results.

Read More about How about a team audit on your telemarketing team?

Character traits of great sales people

By andrew on January 7, 2019

8 traits of successful sales people. What makes some sales people more successful than others? Not just these 8 for sure, but this is a good blueprint to help keep your own personal bar set high. Setting high standards leads to greater satisfaction and more success. You know it makes sense!

Read More about Character traits of great sales people

Sales mistakes to avoid – 5 bad habits

By andrew on December 4, 2018

5 sales mistakes to avoid. Work on your integrity to build great long term trading relationships with customers. This will make them more likely to buy from you more often. Take the long term view.

Read More about Sales mistakes to avoid – 5 bad habits

Have a good strong call structure – it works

By andrew on October 29, 2018

Using a strong call guide or blueprint helps massively when it comes to making great outbound telesales or telemarketing calls. Here we describe how it helps and the key areas to focus on to close more deals with more people more often.

Read More about Have a good strong call structure – it works

Telesales skills course – 18th & 19th September 2018 – Leicester Northampton

By andrew on August 17, 2018

Telesales & telemarketing masterclass coming up soon on September 18th & 19th covering Leicester & Northampton. 2 day open course to help you make more effective sales calls by phone. Great telephone techniques help you win more orders, more often from more people. And it’s not difficult. We’ll teach you the tips, and tricks to help you get your customers and prospects onside.

Read More about Telesales skills course – 18th & 19th September 2018 – Leicester Northampton
Listen And Learn
Watch Video