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Posts in IT software vendors

Outsourcing telephone account management – SMEs

By andrew on April 17, 2016

Outsourcing some element of telephone based account management is an effective way of maintaining dialogue with customers – both present and past for limited investment. And think what the marketplace feedback would tell you. And you just might sell some more products and services on the back of it.

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Targeting lapsed customers – a must have

By andrew on May 2, 2015

Contacting your lapsed customers is generally reckoned to be the second best place to get additional business. It is worth asking them why they’re no longer trading with you. Using some independent outsourced telemarketing can help you achieve this.

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Outsourced telemarketing for IT software vendors

By andrew on March 16, 2012

Growing sales for independent software vendors ISVs through use of outsourced telemarketing. Much can be achieved through some controllled, closely targeted outsourced telemarketing. Ensure you use an agency with specialist IT sector knowledge.

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