[X] Close
01858 461148

Posts in Forthcoming courses

Customer Service Telesales & Telemarketing training

By andrew on May 10, 2019

Telesales, telemarketing, and customer service training from To Market to suit you. Onsite at your premises. 2 day fully interactive telephone skills training for call centre, contact centre, internal sales, telesales, customer service and telemarketing. Or book individual places on our open courses.

Read More about Customer Service Telesales & Telemarketing training

Telephone skills masterclass 29th & 30th August 2018 – Northampton

By andrew on August 13, 2018

Telephone skills masterclass – 2 day training course covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

Read More about Telephone skills masterclass 29th & 30th August 2018 – Northampton

Birmingham – telesales mini masterclass 1 day – 20th August 2018

By andrew on June 29, 2018

Telesales training masterclass. 1 day in Birmingham. Monday 20th August. This is our standard 2 day masterclass squeezed into a pint pot. A 1 day mini masterclass. Working on the power of vocal tone, getting past the gatekeeper, and the structure of the sales call : powerful openings, benefit selling, closing and spotting buying signals.

Read More about Birmingham – telesales mini masterclass 1 day – 20th August 2018

Telephone skills masterclass 27th April 2017 – Northampton

By andrew on March 24, 2017

Telephone skills masterclass – 1 day training course covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

Read More about Telephone skills masterclass 27th April 2017 – Northampton

Northampton – How to win more business over the phone

By andrew on February 23, 2017

How to win more business over the phone. A one day workshop rather than training on how to build your small or medium sized business with more proactive telephone work. We’ll help you structure your approach, your calls, and come up with ways of overcoming your most likely objections. Plus we’ll help you put together some great benefit statements to promote your business.

Read More about Northampton – How to win more business over the phone

Telephone skills masterclass 17th May 2016 – Leicester

By andrew on April 26, 2016

Telephone skills masterclass – 1 day training course covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

Read More about Telephone skills masterclass 17th May 2016 – Leicester

Telephone skills masterclass 4th May 2016 – Cambridge

By andrew on April 12, 2016

Telephone skills masterclass – 1 day training course covering many of the key aspects of telephone communication skills for improving relations with customers. Reception, internal sales, customer service, sales administrators, telesales, telemarketing and customer retention teams can all benefit from this wisdom.. Covering building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

Read More about Telephone skills masterclass 4th May 2016 – Cambridge

Customer Service masterclass 8th – 9th April 2015 – Leicester Northampton

By andrew on February 23, 2015

Customer service masterclass – 2 days covering key aspects of telephone communication skills for customer service, contact centre & customer retention teams. Covering dealing with difficult and demanding customers, building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

Read More about Customer Service masterclass 8th – 9th April 2015 – Leicester Northampton

Telesales and Customer Service Training – how our fees are structured

By andrew on December 19, 2014

To Market offers a range of tailored in-house and open courses in telephone sales, telemarketing and customer service. These courses are run across the Midlands : Birmingham, Coventry, Leicester, Northampton, Peterborough. Plus courses for telephone team managers, supervisors and team leaders.

Read More about Telesales and Customer Service Training – how our fees are structured

Customer Service masterclass 11th – 12th June 2014 – Leicester Northampton

By andrew on May 26, 2014

Customer service masterclass – 2 days covering key aspects of telephone communication skills for customer service, contact centre & cutomer retention teams. Covering dealing with difficult and demanding customers, building rapport using questioning & listening + more. All our courses are interactive, engaging & dare we say it – Fun?!

Read More about Customer Service masterclass 11th – 12th June 2014 – Leicester Northampton
Listen And Learn
Watch Video