Telesales and telemarketing training – in-house and open courses
Telesales and telemarketing training courses run in-house on site at your offices, or at open course venues across the West Midlands, East Midlands and East of England.
One motor group client reported a rise in sales from ”40 – 60 sales per week before training to around 100 afterwards !” They were happy with these increased results and so were we !
telesales & telemarketing training from To Market
To Market’s telesales and telemarketing interactive training sessions take place over 2 days and are suitable for all levels of telesales, telemarketing, internal sales and field sales staff.
Telephone techniques and telephone skills are covered by focusing on verbal communication skills. Topics include listening skills, objection handling, questioning skills to identify needs, mixed messages (why the message they receive is not necessarily the one you send), directing the conversation, vocal expression, energy and emphasis and the structure of the sales call. Additional modules can include getting past gate keepers and applied objection handling.
Training is run for organisations across the UK, including Leicester, Northampton, Birmingham, Coventry, Derby, Nottingham, Solihull, Lichfield, Loughborough, Coalville, Market Harborough, Oakham, Cambridge, St Ives, Kettering, Wellingborough, Corby, Daventry, and wider parts of Leicestershire, Northamptonshire, Suffolk, Cambridgeshire, Derbyshire, Nottinghamshire, Warwickshire such as Leamington Spa, Warwick and Stratford on Avon. To find out more or to discuss your specific requirements contact us on 01858 461148.