Posts Tagged ‘telesales workshop’

Telesales & telemarketing masterclass – 12th & 13th December 2011

Wednesday, November 23rd, 2011

Our next 2 day telesales masterclass will run on 12th & 13th December 2011 in Coventry.

Telesales telemarketing training

Telephone sales masterclass - December 2011 East Midlands

Just 3 weeks away.  This course will cover all the key elements of communication skills and how to structure an effective sales call. We’ll be covering top tips and techniques for dealing with objections, listening skills, questioning skills – what the different questions are, when to use them and how to structure a powerful telephone sales call around good questioning. Add into that an introduction to the 2 stage process for directing the conversation, and a couple of hours on how to structure powerful telesales and telemarketing calls and you have the basic tools to make sure you convert more opportunities, for more value, more often. Business conditions are challenging for many organisations at the moment. Those who are best at converting the opportunities that are there, will prosper. Contact us for more details on 01858 461148. You can download a copy of a telesales course schedule directly from the site http://www.tomarket.co.uk/course-schedules.php

Course fees are £399 + VAT per delegate for the 2 day course, although there are discounts for 2 or more delegates attending from the same company.

This 2 day course is ideal for anyone in Coventry, Birmingham, Derby, Nottingham, Leicester, Cambridge, Peterborough, Northampton, Kettering, Corby, Wellingborough, Oadby, Market Harborough, Hinckley, Oakham, Warwick, Leamington Spa, Stratford on Avon as well as wider parts of Leicestershire, Northamptonshire, West Midlands and East Midlands.

BOOK NOW for places on  12th - 13th December 2011 Telesales masterclass course.

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Posted in Cold calling, communication skills, Forthcoming courses, sales development training, Selling advice, telemarketing, Telemarketing management, telephone techniques, telesales, telesales team management | 2 Comments »

Selling in the recession

Wednesday, January 28th, 2009

Now is the time to ramp up your sales and marketing activity.

While it may seem the time to cut back and reduce cost, this is true in most areas – but with sales and marketing it is even more important to maintain and step up contact with customers.

Customers are in the stronger bargaining position at the moment and how will they decide who to spend their hard earned with ? The company who is nice to them and makes it easy to buy from.

And this needn’t cost lots either. There is a good chance that you have sales people in your organisation, and they are ideally placed to make some of this effort. Now is the time to spend more time in the office, park up the car and get on the phone, or send out some letters, or brainstorm some ideas between you on ways of repackaging and offering your products and services.

Our colleagues over at the Ideal Marketing Company in Leicestershire and Northamptonshire specialise in helping small to medium sized businesses develop great marketing ideas that work and either cost little or nothing at all. Follow this link www.idealmarketingcompany.co.uk to find out more about their PR and low cost marketing seminars that cover Leicester, Northampton, Kettering, Corby, Wellingborough and beyond !

We encourage some creative thinking too. We will be running a range of small scale marketing workshops and seminars soon covering telephone selling, how to develop better relationships over the phone, and customer service over the phone. Drop us a brief e-mail to info@tomarket.co.uk if you’d like us to make you aware of these events when the dates and venues are announced. They will cover Oxford, Banbury, Cambridge, Birmingham, Solihull, Leicester, Northampton, Nottingham, Milton Keynes, Peterborough and St. Ives

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Posted in communication skills, customer services, Selling advice, telemarketing, telephone techniques, telesales | No Comments »