Posts Tagged ‘telesales training Leicestershire’

Telesales masterclass – 20th & 21st February 2012 – Leicester Northampton

Thursday, January 19th, 2012

Telesales masterclass for telesales and telemarketing. Our next 2 day telesales masterclass will run on 20th & 21st  February 2012 at a venue in Leicestershire or Northamptonshire.

Telesales masterclass - February 2012

Telesales masterclass - 20th & 21st February 2012

The course will cover all the key elements of telephone techniques and communication skills, and how to structure an effective sales call. We’ll be covering top tips and techniques for dealing with objections, listening skills, and questioning skills – what the different questions are, when to use them and how to structure a powerful telephone sales call around good questioning. Add into that an introduction to the 2 stage process for directing the conversation, and a couple of hours on how to structure powerful telesales and telemarketing calls and you have the basic tools to make sure you convert more opportunities, for more value, more often.

Business conditions are challenging for many organisations at the moment. Those who are best at converting the opportunities that are there, will prosper. Contact us for more details on 01858 461148. You can download a copy of a telesales course schedule directly from the site http://www.tomarket.co.uk/course-schedules.php

Course fees are £399 + VAT per delegate for the 2 day course, although there are discounts for 2 or more delegates attending from the same company.

This 2 day course is ideal for telesales and telemarketing personnel in Leicester, Northampton, Coventry, Birmingham, Derby, Nottingham, Cambridge, Peterborough, Kettering, Corby, Wellingborough, Oadby, Market Harborough, Hinckley, Oakham, Warwick, Leamington Spa, Stratford on Avon as well as wider parts of Leicestershire, Northamptonshire, West Midlands and East Midlands.

BOOK NOW for places on 20th - 21st February 2012 Telesales masterclass course. Get your sales year off to a promising start.

Benefits selling – make it easy for your customer to buy

Tuesday, February 23rd, 2010

Benefit selling and generally making it easy for your customer to buy is an important part of the sales process. It is all too easy to make assumptions or work on the basis that the more choice you can offer your customer the better – but often the opposite is true. Work on the basis that offering 3 or 4 choices is about right. If you have 55 products or services on offer, give the choice of the 3 or 4 and wait for them to say, “I’m quite interested in that option, but can I have it with ……….. ?” You know the answer is yes, but it stops them being overwhelmed by choice.

Selling benefits not features leads to more sales

Selling benefits not features leads to more sales

Sell benefits to your customer too. Let them know how your product or service will help them, and if you can quantify this benefit – then so much the better. “So as you can see, if you were to take on this product – it would save you £10,000 a year.” You can see how powerful that would be can’t you ?

This was a key point that came out of a recent telesales training course that we ran in Birmingham for a private sector client.

We cover features, advantages and benefits and the necessity to sell benefits on our audio CD “Sell the sizzle, not the bacon” and it guides you through the 4 key benefits that people buy for. Follow this link if you want to know more.

http://www.associatedlearningsystems.co.uk/product_detail.asp?ProdID=10