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	<title>To Market Blog &#187; telesales top tips for free</title>
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	<link>http://www.tomarket.co.uk/blog</link>
	<description>Telemarketing Telesales &#38; Customer Services Training</description>
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		<title>Make sure your telesales team is targeted on what you are targeted on</title>
		<link>http://www.tomarket.co.uk/blog/2010/telemarketing/make-sure-your-telesales-team-is-targeted-on-what-you-are-targeted-on/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telemarketing/make-sure-your-telesales-team-is-targeted-on-what-you-are-targeted-on/#comments</comments>
		<pubDate>Fri, 07 May 2010 14:05:37 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Commission schemes]]></category>
		<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[assessing telesales teams]]></category>
		<category><![CDATA[incentivising telesales]]></category>
		<category><![CDATA[sales targeting]]></category>
		<category><![CDATA[targeting telesales]]></category>
		<category><![CDATA[telemarketing target setting]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=459</guid>
		<description><![CDATA[Telesales and telemarketing teams should be targeted on what the managers are targeted on. Too often teams are targeted to achieve something out of line with corporate objectives : for instance sales volume rather than profitable sales .....]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telemarketing/make-sure-your-telesales-team-is-targeted-on-what-you-are-targeted-on/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Getting past the gatekeeper &#8211; 5 top tips</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/getting-past-the-gatekeeper-5-top-tips/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/getting-past-the-gatekeeper-5-top-tips/#comments</comments>
		<pubDate>Tue, 19 Jan 2010 09:59:09 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Getting past gatekeepers]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[advice on telemarketing]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[telemarketing tips]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[tips on selling]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=405</guid>
		<description><![CDATA[Getting past the gatekeeper - 5 top tips. Getting past the receptionist is one of the most testing parts of being an outbound telemarketer or telesales agent. Our interactive training sessions produce many great tips to overcome this occupational hazard.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/getting-past-the-gatekeeper-5-top-tips/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
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		<title>What to do if you lose an order</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/what-to-do-if-you-lose-an-order/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/what-to-do-if-you-lose-an-order/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 15:33:56 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[free sales tips]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=389</guid>
		<description><![CDATA[What to do if you lose an order. It's about doing the opposite of what you may feel inclined to do. Contact them, find out why you didn't get the order and learn from the experience. This is what professional sales people do, and it will increase your opportunities for next time.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/what-to-do-if-you-lose-an-order/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Keep telesales language and suggestions positive</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/keep-telesales-language-and-suggestions-positive/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/keep-telesales-language-and-suggestions-positive/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 14:38:54 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[vending]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[increasing telephone sales results]]></category>
		<category><![CDATA[telephone sales skills]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=384</guid>
		<description><![CDATA[Use positive language and positive imagery when talking to prospects and customers. Don't make sales calls sound apologetic, or that you feel the customer is doing you a big favour. They're not !]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/keep-telesales-language-and-suggestions-positive/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Don&#8217;t apologise for your sales call</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales/dont-apologise-for-your-sales-call-2/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales/dont-apologise-for-your-sales-call-2/#comments</comments>
		<pubDate>Fri, 11 Dec 2009 20:34:27 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[advice on telemarketing]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[telemarketing tips]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=351</guid>
		<description><![CDATA[Don't apologise for your sales call. What you or your team does is an important job. So avoid phrases such as "this is just a brief call" or "this is a quick courtesy call." Urgh that is horrible, all calls should be courteous. Stop apologising and get on with the job.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales/dont-apologise-for-your-sales-call-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to sell the delivery charge on small orders</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales/how-to-sell-the-delivery-charge-on-small-orders/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales/how-to-sell-the-delivery-charge-on-small-orders/#comments</comments>
		<pubDate>Fri, 27 Nov 2009 19:16:25 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[telephone communications skills]]></category>
		<category><![CDATA[Telephone skills]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[telesales tricks]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=292</guid>
		<description><![CDATA[How to sell the delivery charge on small orders. Telesales tips and advice, closing, upselling, increasing order value. Some free telesales and telemarketing tips here on the To Market blog. This one is about how to sell the delivery charge for small orders. ]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales/how-to-sell-the-delivery-charge-on-small-orders/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Free telesales advice and tips seminar</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales/free-telesales-advice-and-tips-seminar/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales/free-telesales-advice-and-tips-seminar/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 10:01:14 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Free training]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[seminar]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[corby]]></category>
		<category><![CDATA[coventry]]></category>
		<category><![CDATA[daventry]]></category>
		<category><![CDATA[free]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[free telephone selling workshop]]></category>
		<category><![CDATA[Free telesales seminar]]></category>
		<category><![CDATA[kettering]]></category>
		<category><![CDATA[leicester]]></category>
		<category><![CDATA[northampton]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[Wellingborough]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=12</guid>
		<description><![CDATA[Newly launched free telesales seminar January 2010. Free telephone selling workshop for small business owners, company directors and sales managers. Telesales top tips for free. Advice for free on telephone selling Leicestershire Northamptonshire Kettering Corby Leicester Northampton Loughborough Market Harborough Coalville Wellingborough Daventry Coventry]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales/free-telesales-advice-and-tips-seminar/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Quality questions &#8211; telesales use</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales/quality-questions-telesales-use/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales/quality-questions-telesales-use/#comments</comments>
		<pubDate>Fri, 13 Nov 2009 17:40:37 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Field sales training]]></category>
		<category><![CDATA[Getting past gatekeepers]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[contract cleaners]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[dealing with objections]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales ideas]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=249</guid>
		<description><![CDATA[Having a range of quality questions to use when talking to prospects on the phone can be massively helpful and can get you further than perhaps your competitors will on the phone.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales/quality-questions-telesales-use/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>To Market training now on Twitter</title>
		<link>http://www.tomarket.co.uk/blog/2009/customer-services/to-market-training-now-on-twitter/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/customer-services/to-market-training-now-on-twitter/#comments</comments>
		<pubDate>Mon, 09 Nov 2009 13:49:47 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Customer Service tips]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[customer services]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[Customer Service free tips]]></category>
		<category><![CDATA[free tips on customer service]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[how to be good at telemarketing]]></category>
		<category><![CDATA[telephone skills tips]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=224</guid>
		<description><![CDATA[To Market will be tweeting on Twitter and linking articles from this blog onto Twitter to make the articles and blogs more widely available. ]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/customer-services/to-market-training-now-on-twitter/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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