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	<title>To Market Blog &#187; telesales advice</title>
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	<link>http://www.tomarket.co.uk/blog</link>
	<description>Telemarketing Telesales &#38; Customer Services Training</description>
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		<title>Talk specifics &#8211; people listen more</title>
		<link>http://www.tomarket.co.uk/blog/telesales/talk-specifics-people-listen-more/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/talk-specifics-people-listen-more/#comments</comments>
		<pubDate>Tue, 31 Jan 2012 09:54:07 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[Field sales training]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Sales tips]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales scripts]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[sales tips]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[tips on selling]]></category>
		<category><![CDATA[training in telesales]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=977</guid>
		<description><![CDATA[Develop more persuasive scripts and call guides for your telesales and telemarketing by using specific examples. Avoid generalities, and give them facts instead. They will listen more attentively and you'll be more persuasive. ]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Travel industry &#8211; sell your way out of trouble</title>
		<link>http://www.tomarket.co.uk/blog/telesales/travel-industry-sell-your-way-out-of-trouble/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/travel-industry-sell-your-way-out-of-trouble/#comments</comments>
		<pubDate>Fri, 19 Aug 2011 11:23:41 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[business growth]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Travel industry training]]></category>
		<category><![CDATA[how to generate additional sales]]></category>
		<category><![CDATA[increasing sales]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[training for sales teams]]></category>
		<category><![CDATA[travel sales agents]]></category>
		<category><![CDATA[travel sales training]]></category>
		<category><![CDATA[travel sector training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=644</guid>
		<description><![CDATA[Travel industry &#8211; sell your way out of trouble. As we recently saw another travel company fold, Holidays 4U trading as Aegean Flights, we understand that the travel industry is in choppy waters. These problems are all the more significant when you consider that the travel sector should be making money at this time of [...]]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/travel-industry-sell-your-way-out-of-trouble/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>7 steps to close the sale</title>
		<link>http://www.tomarket.co.uk/blog/telesales/7-steps-to-close-the-sale/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/7-steps-to-close-the-sale/#comments</comments>
		<pubDate>Fri, 03 Jun 2011 16:10:48 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[Field sales training]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advice on telemarketing]]></category>
		<category><![CDATA[free sales tips]]></category>
		<category><![CDATA[telemarketing training]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=611</guid>
		<description><![CDATA[7 things to help you close that sale. More things than steps to be honest. We are all in situations where the sale is there to be taken. Some you will win, some you will lose. And that in itself is important not to get too hung up about. Sure you should do everything you [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Benefit selling on the phone</title>
		<link>http://www.tomarket.co.uk/blog/telesales/benefit-selling-on-the-phone/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/benefit-selling-on-the-phone/#comments</comments>
		<pubDate>Fri, 18 Feb 2011 10:36:36 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advice on making cold calls]]></category>
		<category><![CDATA[Benefits selling]]></category>
		<category><![CDATA[features and benefits]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[increasing sales]]></category>
		<category><![CDATA[sales advice]]></category>
		<category><![CDATA[sales techniques]]></category>
		<category><![CDATA[selling benefits]]></category>
		<category><![CDATA[telesales advice]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=468</guid>
		<description><![CDATA[Benefit statements are especially important on the phone as you don't have long to get your message over. It's also about trying to make your call stand out from the crowd. ]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Telesales closing &#8211; it&#8217;s only a question that&#8217;s all</title>
		<link>http://www.tomarket.co.uk/blog/telesales/telesales-closing-its-only-a-question-thats-all/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/telesales-closing-its-only-a-question-thats-all/#comments</comments>
		<pubDate>Mon, 08 Nov 2010 06:22:11 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[Field sales training]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[closing advice]]></category>
		<category><![CDATA[closing techniques]]></category>
		<category><![CDATA[selling on the telephone]]></category>
		<category><![CDATA[telephone techniques training]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[tips on closing]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=563</guid>
		<description><![CDATA[Closing the sale is only a question - that is all. It is the next stage in your well rehearsed and well structured sales process. ]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/telesales-closing-its-only-a-question-thats-all/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Getting past the gatekeeper &#8211; 5 top tips</title>
		<link>http://www.tomarket.co.uk/blog/telesales/getting-past-the-gatekeeper-5-top-tips/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/getting-past-the-gatekeeper-5-top-tips/#comments</comments>
		<pubDate>Tue, 19 Jan 2010 09:59:09 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Getting past gatekeepers]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[advice on telemarketing]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[telemarketing tips]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[tips on selling]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=405</guid>
		<description><![CDATA[Getting past the gatekeeper - 5 top tips. Getting past the receptionist is one of the most testing parts of being an outbound telemarketer or telesales agent. Our interactive training sessions produce many great tips to overcome this occupational hazard.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/getting-past-the-gatekeeper-5-top-tips/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>What to do if you lose an order</title>
		<link>http://www.tomarket.co.uk/blog/telesales/what-to-do-if-you-lose-an-order/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/what-to-do-if-you-lose-an-order/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 15:33:56 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[free sales tips]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=389</guid>
		<description><![CDATA[What to do if you lose an order. It's about doing the opposite of what you may feel inclined to do. Contact them, find out why you didn't get the order and learn from the experience. This is what professional sales people do, and it will increase your opportunities for next time.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/what-to-do-if-you-lose-an-order/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Questions really are the answer</title>
		<link>http://www.tomarket.co.uk/blog/customer-services/customer-handling/questions-really-are-the-answer/</link>
		<comments>http://www.tomarket.co.uk/blog/customer-services/customer-handling/questions-really-are-the-answer/#comments</comments>
		<pubDate>Wed, 06 Jan 2010 14:09:53 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[customer handling]]></category>
		<category><![CDATA[Customer Service tips]]></category>
		<category><![CDATA[Field sales training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[free sales tips]]></category>
		<category><![CDATA[sales advice]]></category>
		<category><![CDATA[selling more on the phone]]></category>
		<category><![CDATA[selling on the telephone]]></category>
		<category><![CDATA[telesales advice]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=395</guid>
		<description><![CDATA[Questions really are the answer. It is true that good and effective questioning skills are key to building good relationships with your customers and prospects. And remember that everyone is a customer, it's just that some of them haven't bought from you yet !]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/customer-services/customer-handling/questions-really-are-the-answer/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to sell the delivery charge on small orders</title>
		<link>http://www.tomarket.co.uk/blog/telesales/how-to-sell-the-delivery-charge-on-small-orders/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/how-to-sell-the-delivery-charge-on-small-orders/#comments</comments>
		<pubDate>Fri, 27 Nov 2009 19:16:25 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[telephone communications skills]]></category>
		<category><![CDATA[Telephone skills]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[telesales tricks]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=292</guid>
		<description><![CDATA[How to sell the delivery charge on small orders. Telesales tips and advice, closing, upselling, increasing order value. Some free telesales and telemarketing tips here on the To Market blog. This one is about how to sell the delivery charge for small orders. ]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to deal with &#8211; I&#8217;m happy with my current supplier</title>
		<link>http://www.tomarket.co.uk/blog/telesales/how-to-deal-with-im-happy-with-my-current-supplier/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/how-to-deal-with-im-happy-with-my-current-supplier/#comments</comments>
		<pubDate>Fri, 20 Nov 2009 09:01:39 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Field sales training]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[dealing with objections]]></category>
		<category><![CDATA[handling objections]]></category>
		<category><![CDATA[overcoming objections]]></category>
		<category><![CDATA[overcoming objections on the telephone]]></category>
		<category><![CDATA[telephone selling]]></category>
		<category><![CDATA[Telephone skills]]></category>
		<category><![CDATA[telephone techniques training]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=259</guid>
		<description><![CDATA[How to deal with - I'm happy with my current supplier. This is one of the most common objections you face in any form of selling. Read more here.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/how-to-deal-with-im-happy-with-my-current-supplier/feed/</wfw:commentRss>
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