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	<title>To Market Blog &#187; telephone techniques</title>
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	<link>http://www.tomarket.co.uk/blog</link>
	<description>Telemarketing Telesales &#38; Customer Services Training</description>
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		<title>Telephone selling in commodity markets &#8211; ask for the order</title>
		<link>http://www.tomarket.co.uk/blog/telesales/telephone-selling-in-commodity-markets-ask-for-the-order/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/telephone-selling-in-commodity-markets-ask-for-the-order/#comments</comments>
		<pubDate>Fri, 26 Nov 2010 11:43:00 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Field sales training]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advanced telephone selling]]></category>
		<category><![CDATA[closing advice]]></category>
		<category><![CDATA[closing techniques]]></category>
		<category><![CDATA[selling on the telephone]]></category>
		<category><![CDATA[Telephone skills]]></category>
		<category><![CDATA[telephone techniques training]]></category>
		<category><![CDATA[tips on closing]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=570</guid>
		<description><![CDATA[Commodity selling presents certain challenges. Customers are only after one thing - the lowest price. Make sure when you quote you also ALWAYS ask for the order. The worst thing that will happen is they say No. And they might just say yes.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telesales masterclass &#8211; 14th &amp; 15th December 2010</title>
		<link>http://www.tomarket.co.uk/blog/telesales/telesales-masterclass-14th-15th-december-2010/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/telesales-masterclass-14th-15th-december-2010/#comments</comments>
		<pubDate>Tue, 09 Nov 2010 07:08:54 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[selling on the telephone]]></category>
		<category><![CDATA[Telephone behaviour]]></category>
		<category><![CDATA[telephone selling]]></category>
		<category><![CDATA[Telephone skills]]></category>
		<category><![CDATA[telesales courses]]></category>
		<category><![CDATA[telesales masterclass]]></category>
		<category><![CDATA[telesales training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=545</guid>
		<description><![CDATA[2 day masterclass for all telemarketing and telesales personnel. In 2 days we'll guide you through the most effective ways to sell more to more people more often. We'll cover listening skills, questioning, how to use your voice, objection handling, how to direct the conversation etc.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/telesales-masterclass-14th-15th-december-2010/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telesales masterclass &#8211; Leicester / Northampton 26th &#8211; 27th July 2010</title>
		<link>http://www.tomarket.co.uk/blog/telemarketing/telesales-masterclass-leicestershire-26th-27th-july-2010/</link>
		<comments>http://www.tomarket.co.uk/blog/telemarketing/telesales-masterclass-leicestershire-26th-27th-july-2010/#comments</comments>
		<pubDate>Fri, 05 Mar 2010 11:26:43 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telemarketing courses]]></category>
		<category><![CDATA[telemarketing tips]]></category>
		<category><![CDATA[telephone sales training]]></category>
		<category><![CDATA[telephone selling]]></category>
		<category><![CDATA[telesales courses]]></category>
		<category><![CDATA[telesales training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=74</guid>
		<description><![CDATA[Telesales masterclass - Leicestershire / Northampton 26th - 27th July 2010. Next open course for telesales and telemarketing personnel now set. Course will cover all the key elements of communication skills and how to structure an effective sales call. Derby, Nottingham, Coventry, Leicester, Birmingham, Cambridge, Northampton, Kettering, Corby, Wellingborough, Oadby, Market Harborough, Hinckley and Oakham as well as wider parts of Leicestershire, Northamptonshire, West Midlands and East Midlands. Leicestershire 26th - 27th July 2010.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telemarketing/telesales-masterclass-leicestershire-26th-27th-july-2010/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Benefits selling &#8211; make it easy for your customer to buy</title>
		<link>http://www.tomarket.co.uk/blog/telesales/benefits-selling-make-it-easy-for-your-customer-to-buy/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/benefits-selling-make-it-easy-for-your-customer-to-buy/#comments</comments>
		<pubDate>Tue, 23 Feb 2010 17:51:32 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[Field sales training]]></category>
		<category><![CDATA[retail sales]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advanced selling skills]]></category>
		<category><![CDATA[Benefits selling]]></category>
		<category><![CDATA[features and benefits]]></category>
		<category><![CDATA[powers of persuasion]]></category>
		<category><![CDATA[sales skills]]></category>
		<category><![CDATA[selling benefits]]></category>
		<category><![CDATA[selling skills]]></category>
		<category><![CDATA[telesales training corby]]></category>
		<category><![CDATA[telesales training Leicestershire]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=38</guid>
		<description><![CDATA[Free sales advice at the To Market blog on Benefits selling, Sales skills, telephone techniques, selling skills, features and benefits, selling benefits,powers of persuasion, advanced selling skills]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/benefits-selling-make-it-easy-for-your-customer-to-buy/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>How to deal with &#8211; I&#8217;m happy with my current supplier</title>
		<link>http://www.tomarket.co.uk/blog/telesales/how-to-deal-with-im-happy-with-my-current-supplier/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/how-to-deal-with-im-happy-with-my-current-supplier/#comments</comments>
		<pubDate>Fri, 20 Nov 2009 09:01:39 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Field sales training]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[dealing with objections]]></category>
		<category><![CDATA[handling objections]]></category>
		<category><![CDATA[overcoming objections]]></category>
		<category><![CDATA[overcoming objections on the telephone]]></category>
		<category><![CDATA[telephone selling]]></category>
		<category><![CDATA[Telephone skills]]></category>
		<category><![CDATA[telephone techniques training]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=259</guid>
		<description><![CDATA[How to deal with - I'm happy with my current supplier. This is one of the most common objections you face in any form of selling. Read more here.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/how-to-deal-with-im-happy-with-my-current-supplier/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telesales and telemarketing training for contract cleaning companies</title>
		<link>http://www.tomarket.co.uk/blog/telemarketing/telesales-and-telemarketing-training-for-contract-cleaning-companies/</link>
		<comments>http://www.tomarket.co.uk/blog/telemarketing/telesales-and-telemarketing-training-for-contract-cleaning-companies/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 15:35:39 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[contract cleaners]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[appointment setting by phone]]></category>
		<category><![CDATA[contract cleaning]]></category>
		<category><![CDATA[selling on the telephone]]></category>
		<category><![CDATA[telephone techniques training]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales courses]]></category>
		<category><![CDATA[training for telemarketing]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=101</guid>
		<description><![CDATA[Telesales and telemarketing training for contract cleaning companies. Carried out on site at your offices. Team audits plus tailored telephone communication skills training for your telesales team. ]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telemarketing/telesales-and-telemarketing-training-for-contract-cleaning-companies/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The 11 main telephone sales objections</title>
		<link>http://www.tomarket.co.uk/blog/telesales/the-11-main-telephone-sales-objections/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/the-11-main-telephone-sales-objections/#comments</comments>
		<pubDate>Mon, 26 Oct 2009 12:20:18 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[how to be good at telemarketing]]></category>
		<category><![CDATA[objection handling training]]></category>
		<category><![CDATA[Telephone skills]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[training for telemarketing]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=140</guid>
		<description><![CDATA[The 11 main telephone sales objections are here if you follow the link to the articles site here. Objections are fairly standard across industries, but they feel different to each person. We're undertaking a piece of research on the most common objections, and we'd like your help ...]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/the-11-main-telephone-sales-objections/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Hiring top people is expensive &#8211; training them to be top people is more cost effective</title>
		<link>http://www.tomarket.co.uk/blog/customer-services/hiring-top-people-is-expensive-training-them-to-be-top-people-is-more-cost-effective/</link>
		<comments>http://www.tomarket.co.uk/blog/customer-services/hiring-top-people-is-expensive-training-them-to-be-top-people-is-more-cost-effective/#comments</comments>
		<pubDate>Thu, 24 Sep 2009 16:33:19 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[customer handling]]></category>
		<category><![CDATA[Customer service management]]></category>
		<category><![CDATA[customer services]]></category>
		<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[customer service training]]></category>
		<category><![CDATA[effective training]]></category>
		<category><![CDATA[leicester]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[northampton]]></category>
		<category><![CDATA[telemarketing training]]></category>
		<category><![CDATA[telesales team motivation]]></category>
		<category><![CDATA[telesales training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=70</guid>
		<description><![CDATA[Hiring top people is expensive - training them to be top people is more cost effective. I came across the following quote while rereading the One Minute Manager, a top business book from the 1980s. The advice is still as relevant now ......]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/customer-services/hiring-top-people-is-expensive-training-them-to-be-top-people-is-more-cost-effective/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telesales telemarketing and customer service training &#8211; London</title>
		<link>http://www.tomarket.co.uk/blog/customer-services/telesales-telemarketing-and-customer-service-training-london/</link>
		<comments>http://www.tomarket.co.uk/blog/customer-services/telesales-telemarketing-and-customer-service-training-london/#comments</comments>
		<pubDate>Mon, 17 Aug 2009 18:54:24 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[customer handling]]></category>
		<category><![CDATA[customer services]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[London]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[customer service seminar]]></category>
		<category><![CDATA[customer service training in-house London]]></category>
		<category><![CDATA[customer service training London]]></category>
		<category><![CDATA[London call centre training]]></category>
		<category><![CDATA[London telemarketing training]]></category>
		<category><![CDATA[onsite training for customer service]]></category>
		<category><![CDATA[telephone skills training london]]></category>
		<category><![CDATA[telesales skills]]></category>
		<category><![CDATA[telesales training London]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=66</guid>
		<description><![CDATA[Telesales, telemarketing, and customer service training  now available in London from To Market. Onsite at your premises. 2 day fully interactive telephone skills training for call centre, contact centre, internal sales, telesales, customer service and telemarketing
]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/customer-services/telesales-telemarketing-and-customer-service-training-london/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telesales training for plastic packaging companies</title>
		<link>http://www.tomarket.co.uk/blog/uncategorized/telesales-training-for-plastic-packaging-companies/</link>
		<comments>http://www.tomarket.co.uk/blog/uncategorized/telesales-training-for-plastic-packaging-companies/#comments</comments>
		<pubDate>Tue, 24 Mar 2009 17:47:12 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[customer handling]]></category>
		<category><![CDATA[Customer service management]]></category>
		<category><![CDATA[customer services]]></category>
		<category><![CDATA[Getting past gatekeepers]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[customer service training]]></category>
		<category><![CDATA[exceeding customer expectations]]></category>
		<category><![CDATA[exceptional customer service training courses]]></category>
		<category><![CDATA[in-house telephone skills training]]></category>
		<category><![CDATA[telemarketing training]]></category>
		<category><![CDATA[telephone skills courses]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=29</guid>
		<description><![CDATA[Telephone skills training for companies in the plastics and plastic packaging markets. To Market provides customer service, telemarketing and telesales training courses for companies looking to grow their sales and focus on exceptional customer service.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/uncategorized/telesales-training-for-plastic-packaging-companies/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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