To Market Blog » exceeding customer expectations http://www.tomarket.co.uk/blog Telemarketing Telesales & Customer Services Training Fri, 03 Sep 2010 08:53:55 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 Good customer service – it’s all about attention to detail http://www.tomarket.co.uk/blog/2010/customer-services/good-customer-service-its-all-about-attention-to-detail/ http://www.tomarket.co.uk/blog/2010/customer-services/good-customer-service-its-all-about-attention-to-detail/#comments Fri, 23 Jul 2010 09:58:52 +0000 andrew http://www.tomarket.co.uk/blog/?p=490 http://www.tomarket.co.uk/blog/2010/customer-services/good-customer-service-its-all-about-attention-to-detail/feed/ 0 Customer Service masterclass training – Leicester / Northampton – 24th – 25th August 2010 http://www.tomarket.co.uk/blog/2010/customer-services/customer-service-training-leicestershire-24th-25th-august-2010/ http://www.tomarket.co.uk/blog/2010/customer-services/customer-service-training-leicestershire-24th-25th-august-2010/#comments Mon, 08 Mar 2010 07:04:27 +0000 andrew http://www.tomarket.co.uk/blog/?p=75 http://www.tomarket.co.uk/blog/2010/customer-services/customer-service-training-leicestershire-24th-25th-august-2010/feed/ 0 Telemarketing, telesales and customer service team development – car companies http://www.tomarket.co.uk/blog/2009/communication-skills/telemarketing-telesales-and-customer-service-team-development-car-companies/ http://www.tomarket.co.uk/blog/2009/communication-skills/telemarketing-telesales-and-customer-service-team-development-car-companies/#comments Tue, 17 Nov 2009 13:31:47 +0000 andrew http://www.tomarket.co.uk/blog/?p=103 http://www.tomarket.co.uk/blog/2009/communication-skills/telemarketing-telesales-and-customer-service-team-development-car-companies/feed/ 0 Exceptional customer service is about effort – it really is that easy http://www.tomarket.co.uk/blog/2009/customer-services/exceptional-customer-service-is-about-effort-it-really-is-that-easy/ http://www.tomarket.co.uk/blog/2009/customer-services/exceptional-customer-service-is-about-effort-it-really-is-that-easy/#comments Mon, 10 Aug 2009 13:26:42 +0000 andrew http://www.tomarket.co.uk/blog/?p=63 http://www.tomarket.co.uk/blog/2009/customer-services/exceptional-customer-service-is-about-effort-it-really-is-that-easy/feed/ 0 No actually I don’t want anyone to do my packing thank you ! Customer service tip http://www.tomarket.co.uk/blog/2009/customer-services/no-actually-i-dont-want-anyone-to-do-my-packing-thank-you-customer-service-tip/ http://www.tomarket.co.uk/blog/2009/customer-services/no-actually-i-dont-want-anyone-to-do-my-packing-thank-you-customer-service-tip/#comments Fri, 24 Jul 2009 15:01:09 +0000 andrew http://www.tomarket.co.uk/blog/?p=61 http://www.tomarket.co.uk/blog/2009/customer-services/no-actually-i-dont-want-anyone-to-do-my-packing-thank-you-customer-service-tip/feed/ 0 Telesales training for plastic packaging companies http://www.tomarket.co.uk/blog/2009/uncategorized/telesales-training-for-plastic-packaging-companies/ http://www.tomarket.co.uk/blog/2009/uncategorized/telesales-training-for-plastic-packaging-companies/#comments Tue, 24 Mar 2009 17:47:12 +0000 andrew http://www.tomarket.co.uk/blog/?p=29 http://www.tomarket.co.uk/blog/2009/uncategorized/telesales-training-for-plastic-packaging-companies/feed/ 0 I’ve noticed – retailers giving added value – top sales tip http://www.tomarket.co.uk/blog/2009/customer-services/ive-noticed-retailers-giving-added-value-top-sales-tip/ http://www.tomarket.co.uk/blog/2009/customer-services/ive-noticed-retailers-giving-added-value-top-sales-tip/#comments Mon, 09 Feb 2009 13:59:08 +0000 andrew http://www.tomarket.co.uk/blog/?p=32 http://www.tomarket.co.uk/blog/2009/customer-services/ive-noticed-retailers-giving-added-value-top-sales-tip/feed/ 0