To Market Blog » customer service training http://www.tomarket.co.uk/blog Telemarketing Telesales & Customer Services Training Fri, 03 Sep 2010 08:53:55 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 Great customer service is about EFFICIENCY – right ? http://www.tomarket.co.uk/blog/2010/customer-services/great-customer-service-is-about-efficiency-right/ http://www.tomarket.co.uk/blog/2010/customer-services/great-customer-service-is-about-efficiency-right/#comments Fri, 03 Sep 2010 08:32:51 +0000 andrew http://www.tomarket.co.uk/blog/?p=501 http://www.tomarket.co.uk/blog/2010/customer-services/great-customer-service-is-about-efficiency-right/feed/ 0 Telephone techniques training course – 1 day http://www.tomarket.co.uk/blog/2010/telesales/telephone-techniques-training-course-1-day/ http://www.tomarket.co.uk/blog/2010/telesales/telephone-techniques-training-course-1-day/#comments Thu, 11 Mar 2010 06:59:02 +0000 andrew http://www.tomarket.co.uk/blog/?p=423 http://www.tomarket.co.uk/blog/2010/telesales/telephone-techniques-training-course-1-day/feed/ 0 Customer Service masterclass training – Leicester / Northampton – 24th – 25th August 2010 http://www.tomarket.co.uk/blog/2010/customer-services/customer-service-training-leicestershire-24th-25th-august-2010/ http://www.tomarket.co.uk/blog/2010/customer-services/customer-service-training-leicestershire-24th-25th-august-2010/#comments Mon, 08 Mar 2010 07:04:27 +0000 andrew http://www.tomarket.co.uk/blog/?p=75 http://www.tomarket.co.uk/blog/2010/customer-services/customer-service-training-leicestershire-24th-25th-august-2010/feed/ 0 Council customer service training – open course East Midlands http://www.tomarket.co.uk/blog/2010/customer-services/council-customer-service-training/ http://www.tomarket.co.uk/blog/2010/customer-services/council-customer-service-training/#comments Tue, 19 Jan 2010 12:45:03 +0000 andrew http://www.tomarket.co.uk/blog/?p=28 http://www.tomarket.co.uk/blog/2010/customer-services/council-customer-service-training/feed/ 0 Telemarketing, telesales and customer service team development – car companies http://www.tomarket.co.uk/blog/2009/communication-skills/telemarketing-telesales-and-customer-service-team-development-car-companies/ http://www.tomarket.co.uk/blog/2009/communication-skills/telemarketing-telesales-and-customer-service-team-development-car-companies/#comments Tue, 17 Nov 2009 13:31:47 +0000 andrew http://www.tomarket.co.uk/blog/?p=103 http://www.tomarket.co.uk/blog/2009/communication-skills/telemarketing-telesales-and-customer-service-team-development-car-companies/feed/ 0 Customer Service training for your service desk http://www.tomarket.co.uk/blog/2009/customer-services/customer-handling/customer-service-training-for-your-service-desk/ http://www.tomarket.co.uk/blog/2009/customer-services/customer-handling/customer-service-training-for-your-service-desk/#comments Tue, 10 Nov 2009 13:58:44 +0000 andrew http://www.tomarket.co.uk/blog/?p=220 http://www.tomarket.co.uk/blog/2009/customer-services/customer-handling/customer-service-training-for-your-service-desk/feed/ 0 Hiring top people is expensive – training them to be top people is more cost effective http://www.tomarket.co.uk/blog/2009/customer-services/hiring-top-people-is-expensive-training-them-to-be-top-people-is-more-cost-effective/ http://www.tomarket.co.uk/blog/2009/customer-services/hiring-top-people-is-expensive-training-them-to-be-top-people-is-more-cost-effective/#comments Thu, 24 Sep 2009 16:33:19 +0000 andrew http://www.tomarket.co.uk/blog/?p=70 http://www.tomarket.co.uk/blog/2009/customer-services/hiring-top-people-is-expensive-training-them-to-be-top-people-is-more-cost-effective/feed/ 0 Travel industry sales training – holiday companies http://www.tomarket.co.uk/blog/2009/customer-services/travel-industry-sales-training-holiday-companies/ http://www.tomarket.co.uk/blog/2009/customer-services/travel-industry-sales-training-holiday-companies/#comments Thu, 20 Aug 2009 18:47:13 +0000 andrew http://www.tomarket.co.uk/blog/?p=112 http://www.tomarket.co.uk/blog/2009/customer-services/travel-industry-sales-training-holiday-companies/feed/ 0 Exceptional customer service is about effort – it really is that easy http://www.tomarket.co.uk/blog/2009/customer-services/exceptional-customer-service-is-about-effort-it-really-is-that-easy/ http://www.tomarket.co.uk/blog/2009/customer-services/exceptional-customer-service-is-about-effort-it-really-is-that-easy/#comments Mon, 10 Aug 2009 13:26:42 +0000 andrew http://www.tomarket.co.uk/blog/?p=63 http://www.tomarket.co.uk/blog/2009/customer-services/exceptional-customer-service-is-about-effort-it-really-is-that-easy/feed/ 0 No actually I don’t want anyone to do my packing thank you ! Customer service tip http://www.tomarket.co.uk/blog/2009/customer-services/no-actually-i-dont-want-anyone-to-do-my-packing-thank-you-customer-service-tip/ http://www.tomarket.co.uk/blog/2009/customer-services/no-actually-i-dont-want-anyone-to-do-my-packing-thank-you-customer-service-tip/#comments Fri, 24 Jul 2009 15:01:09 +0000 andrew http://www.tomarket.co.uk/blog/?p=61 http://www.tomarket.co.uk/blog/2009/customer-services/no-actually-i-dont-want-anyone-to-do-my-packing-thank-you-customer-service-tip/feed/ 0