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	<title>To Market Blog &#187; coventry</title>
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	<link>http://www.tomarket.co.uk/blog</link>
	<description>Telemarketing Telesales &#38; Customer Services Training</description>
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		<title>Free telesales advice and tips seminar</title>
		<link>http://www.tomarket.co.uk/blog/telesales/free-telesales-advice-and-tips-seminar/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/free-telesales-advice-and-tips-seminar/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 10:01:14 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Free training]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[seminar]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[corby]]></category>
		<category><![CDATA[coventry]]></category>
		<category><![CDATA[daventry]]></category>
		<category><![CDATA[free]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[free telephone selling workshop]]></category>
		<category><![CDATA[Free telesales seminar]]></category>
		<category><![CDATA[kettering]]></category>
		<category><![CDATA[leicester]]></category>
		<category><![CDATA[northampton]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[Wellingborough]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=12</guid>
		<description><![CDATA[Newly launched free telesales seminar January 2010. Free telephone selling workshop for small business owners, company directors and sales managers. Telesales top tips for free. Advice for free on telephone selling Leicestershire Northamptonshire Kettering Corby Leicester Northampton Loughborough Market Harborough Coalville Wellingborough Daventry Coventry]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/free-telesales-advice-and-tips-seminar/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Experienced telesales or telemarketing manager in your company for a fraction of the usual cost</title>
		<link>http://www.tomarket.co.uk/blog/telesales/experienced-telesales-or-telemarketing-manager-in-your-company-for-a-fraction-of-the-usual-cost/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/experienced-telesales-or-telemarketing-manager-in-your-company-for-a-fraction-of-the-usual-cost/#comments</comments>
		<pubDate>Mon, 14 Sep 2009 17:19:05 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[birmingham]]></category>
		<category><![CDATA[cambridge]]></category>
		<category><![CDATA[corby]]></category>
		<category><![CDATA[coventry]]></category>
		<category><![CDATA[developing telesales]]></category>
		<category><![CDATA[how to improve telesales team]]></category>
		<category><![CDATA[kettering]]></category>
		<category><![CDATA[leicester]]></category>
		<category><![CDATA[Leicestershire]]></category>
		<category><![CDATA[northampton]]></category>
		<category><![CDATA[Northamptonshire]]></category>
		<category><![CDATA[telemarketing teams]]></category>
		<category><![CDATA[telesales process training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=67</guid>
		<description><![CDATA[There is a way to get an experienced telesales or telemarketing manager in your company for a fraction of the usual cost. Hire somebody on a freelance basis to do an agreed number of days per month for you. Say you set up an agreement with someone to do 5 days per month. The required investment will be less than half what it would cost to employ someone. And that's without the employment costs, company car, pension, heathcare etc.



]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/experienced-telesales-or-telemarketing-manager-in-your-company-for-a-fraction-of-the-usual-cost/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Fully funded business development seminar &#8211; Birmingham West Midlands</title>
		<link>http://www.tomarket.co.uk/blog/customer-services/fully-funded-business-development-seminar-birmingham-west-midlands/</link>
		<comments>http://www.tomarket.co.uk/blog/customer-services/fully-funded-business-development-seminar-birmingham-west-midlands/#comments</comments>
		<pubDate>Mon, 18 May 2009 14:22:44 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[business development]]></category>
		<category><![CDATA[business growth]]></category>
		<category><![CDATA[customer services]]></category>
		<category><![CDATA[Field sales training]]></category>
		<category><![CDATA[Free training]]></category>
		<category><![CDATA[Funded training]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[Personal development]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[seminar]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Train to Gain funding]]></category>
		<category><![CDATA[birmingham]]></category>
		<category><![CDATA[building new business workshop]]></category>
		<category><![CDATA[building sales]]></category>
		<category><![CDATA[Burton on Trent]]></category>
		<category><![CDATA[business development seminar]]></category>
		<category><![CDATA[coventry]]></category>
		<category><![CDATA[customer retention seminar]]></category>
		<category><![CDATA[developing selling]]></category>
		<category><![CDATA[free business growth seminar]]></category>
		<category><![CDATA[Leamington Spa]]></category>
		<category><![CDATA[lichfield]]></category>
		<category><![CDATA[Oldbury]]></category>
		<category><![CDATA[personal development workshop for business owners]]></category>
		<category><![CDATA[solihull]]></category>
		<category><![CDATA[Stratford]]></category>
		<category><![CDATA[Tamworth]]></category>
		<category><![CDATA[Telford]]></category>
		<category><![CDATA[Warwick]]></category>
		<category><![CDATA[Wednesbury]]></category>
		<category><![CDATA[Wolverhampton]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=57</guid>
		<description><![CDATA[Fully funded 1 day business development seminar - Birmingham West Midlands now launched for business owner managers and directors. Titled "How to win and keep more business." Covers elements of selling, customer service and team motivation - in fact everything you need to keep your company ahead of your competition and winning more business.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/customer-services/fully-funded-business-development-seminar-birmingham-west-midlands/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Free and partially funded marketing training is now available for you – Birmingham,Coventry,West Midlands,Solihull,Lichfield</title>
		<link>http://www.tomarket.co.uk/blog/customer-services/customer-handling/free-and-partially-funded-marketing-training-is-now-available-for-you-%e2%80%93-birminghamcoventrywest-midlandssolihulllichfield/</link>
		<comments>http://www.tomarket.co.uk/blog/customer-services/customer-handling/free-and-partially-funded-marketing-training-is-now-available-for-you-%e2%80%93-birminghamcoventrywest-midlandssolihulllichfield/#comments</comments>
		<pubDate>Wed, 25 Mar 2009 14:45:32 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[customer handling]]></category>
		<category><![CDATA[Customer service management]]></category>
		<category><![CDATA[Field sales training]]></category>
		<category><![CDATA[free customer service training]]></category>
		<category><![CDATA[free telephone sales training]]></category>
		<category><![CDATA[Goal setting]]></category>
		<category><![CDATA[Personal development]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[birmingham]]></category>
		<category><![CDATA[coventry]]></category>
		<category><![CDATA[free marketing training]]></category>
		<category><![CDATA[free sales training]]></category>
		<category><![CDATA[free sales workshop]]></category>
		<category><![CDATA[funded training for sales and customer service]]></category>
		<category><![CDATA[lichfield]]></category>
		<category><![CDATA[partially funded training]]></category>
		<category><![CDATA[sales development funded seminars]]></category>
		<category><![CDATA[solihull]]></category>
		<category><![CDATA[Train to Gain funded training]]></category>
		<category><![CDATA[West Midlands]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=53</guid>
		<description><![CDATA[Free and partially funded marketing training is now available for you if you are in Birmingham, Coventry, Solihull, Lichfield and wider parts of the West Midlands. Programme details about to go out for gaining more customers, customer retention, growing your business through more effective customer acquisition programmes. It will also cover elements of exceeding customer expectations, delivering customer excellence and other aspects of excellent customer service.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/customer-services/customer-handling/free-and-partially-funded-marketing-training-is-now-available-for-you-%e2%80%93-birminghamcoventrywest-midlandssolihulllichfield/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why payment by results with an outsourced telemarketing company is not as good an idea as it looks</title>
		<link>http://www.tomarket.co.uk/blog/telemarketing/why-payment-by-results-with-an-outsourced-telemarketing-company-is-not-as-good-an-idea-as-it-looks/</link>
		<comments>http://www.tomarket.co.uk/blog/telemarketing/why-payment-by-results-with-an-outsourced-telemarketing-company-is-not-as-good-an-idea-as-it-looks/#comments</comments>
		<pubDate>Sat, 14 Mar 2009 10:38:12 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Outsourced telemarketing]]></category>
		<category><![CDATA[outsourced telesales]]></category>
		<category><![CDATA[sales lead generation]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telemarketing company]]></category>
		<category><![CDATA[telemarketing services]]></category>
		<category><![CDATA[telesales agency]]></category>
		<category><![CDATA[Coalville]]></category>
		<category><![CDATA[corby]]></category>
		<category><![CDATA[coventry]]></category>
		<category><![CDATA[kettering]]></category>
		<category><![CDATA[lead generation agency]]></category>
		<category><![CDATA[lead generation company]]></category>
		<category><![CDATA[leicester]]></category>
		<category><![CDATA[Loughborough]]></category>
		<category><![CDATA[telemarketing agency]]></category>
		<category><![CDATA[telesales companies]]></category>
		<category><![CDATA[telesales company]]></category>
		<category><![CDATA[telesales services]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=50</guid>
		<description><![CDATA[Outsourcing your telemarketing or telesales may be the right thing for you to do to develop new sales opportunities in these challenging times. Many agencies operate in many different ways in terms of their fee scales. Payment by result may appear to be the best optioin - a no brainer. But before you sign, consider this, it may not always be as good as it first appears.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telemarketing/why-payment-by-results-with-an-outsourced-telemarketing-company-is-not-as-good-an-idea-as-it-looks/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Customer Service masterclass &#8211; 28th &amp; 29th September &#8211; Leicester,Northampton,Kettering,Coventry,Corby</title>
		<link>http://www.tomarket.co.uk/blog/customer-services/customer-service-masterclass-31st-march-1st-april-leicesternorthamptonketteringcoventrycorby/</link>
		<comments>http://www.tomarket.co.uk/blog/customer-services/customer-service-masterclass-31st-march-1st-april-leicesternorthamptonketteringcoventrycorby/#comments</comments>
		<pubDate>Tue, 03 Mar 2009 08:59:08 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[customer handling]]></category>
		<category><![CDATA[Customer service management]]></category>
		<category><![CDATA[customer services]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Personal development]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[corby]]></category>
		<category><![CDATA[coventry]]></category>
		<category><![CDATA[customer service skills]]></category>
		<category><![CDATA[customer service training]]></category>
		<category><![CDATA[Customer Service training course]]></category>
		<category><![CDATA[Customer Service training programme]]></category>
		<category><![CDATA[kettering]]></category>
		<category><![CDATA[leicester]]></category>
		<category><![CDATA[Leicestershire]]></category>
		<category><![CDATA[northampton]]></category>
		<category><![CDATA[Northamptonshire]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=47</guid>
		<description><![CDATA[Customer Service masterclass being run on 28th &#038; 29th September in Market Harborough, Leicestershire - ideal for anyone interested in improved customer service skills in Leicester, Northampton, Kettering, Corby, Wellingborough, Coventry, Milton Keynes as well as wider parts of Leicestershire and Northamptonshire. We've even got bookings from Lichfield and Birmingham.

Customer service skills training is suitable for anyone interested in contact centre, call centre or customer care training and during this 2 day masterclass we will cover telephone techniques covering dealing with conflict, negotiation skills, questioning skills and calming customers. We will also work on communication skills to include listening skills, controlling the conversation, customer service professionalism, and vocal tone and expression. Everything you need in fact for improving customer service skills.

]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/customer-services/customer-service-masterclass-31st-march-1st-april-leicesternorthamptonketteringcoventrycorby/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telesales training masterclass &#8211; 9th &amp; 10th September 2009 &#8211; Leicester, Northampton, Coventry</title>
		<link>http://www.tomarket.co.uk/blog/telesales/telesales-training-masterclass-9th-10th-march-2009-leicester-northampton-coventry/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/telesales-training-masterclass-9th-10th-march-2009-leicester-northampton-coventry/#comments</comments>
		<pubDate>Wed, 25 Feb 2009 08:57:24 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Getting past gatekeepers]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[corby]]></category>
		<category><![CDATA[coventry]]></category>
		<category><![CDATA[kettering]]></category>
		<category><![CDATA[leicester]]></category>
		<category><![CDATA[Leicestershire]]></category>
		<category><![CDATA[northampton]]></category>
		<category><![CDATA[Northamptonshire]]></category>
		<category><![CDATA[sales skills]]></category>
		<category><![CDATA[selling on the telephone]]></category>
		<category><![CDATA[selling techniques]]></category>
		<category><![CDATA[telemarketing training]]></category>
		<category><![CDATA[Telephone skills]]></category>
		<category><![CDATA[telesales training Leicester]]></category>
		<category><![CDATA[training in telesales]]></category>
		<category><![CDATA[Wellingborough]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=46</guid>
		<description><![CDATA[Telesales masterclass on 9th &#038; 10th September. Course ideal for anyone in Leicester, Northampton, Coventry, Kettering, Corby, Wellingborough, Peterborough, Milton Keynes, or wider parts of Leicestershire and Northamptonshire. 2 day course in Market Harborough covering identifying needs, closing the sale, overcoming objections, probing,opening the sales call

]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/telesales-training-masterclass-9th-10th-march-2009-leicester-northampton-coventry/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telephone skills training &#8211; new one day course</title>
		<link>http://www.tomarket.co.uk/blog/customer-services/telephone-skills-training-new-one-day-course/</link>
		<comments>http://www.tomarket.co.uk/blog/customer-services/telephone-skills-training-new-one-day-course/#comments</comments>
		<pubDate>Mon, 24 Nov 2008 12:28:26 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[customer services]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[birmingham]]></category>
		<category><![CDATA[cambridge]]></category>
		<category><![CDATA[corby]]></category>
		<category><![CDATA[coventry]]></category>
		<category><![CDATA[customer service training]]></category>
		<category><![CDATA[daventry]]></category>
		<category><![CDATA[kettering]]></category>
		<category><![CDATA[leicester]]></category>
		<category><![CDATA[lichfield]]></category>
		<category><![CDATA[milton keynes]]></category>
		<category><![CDATA[northampton]]></category>
		<category><![CDATA[solihull]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[training for telemarketing]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=11</guid>
		<description><![CDATA[telesales training customer service training training for telemarketing courses workshops and seminars running in birmingham coventry solihull lichfield northampton corby kettering leicester milton keynes cambridge daventry]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/customer-services/telephone-skills-training-new-one-day-course/feed/</wfw:commentRss>
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