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		<title>Customer Service training for your service desk</title>
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		<pubDate>Tue, 10 Nov 2009 13:58:44 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[customer handling]]></category>
		<category><![CDATA[Customer service management]]></category>
		<category><![CDATA[Customer Service tips]]></category>
		<category><![CDATA[after sales]]></category>
		<category><![CDATA[customer service training]]></category>
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		<category><![CDATA[excellent customer service]]></category>
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		<description><![CDATA[Customer service training for your service desk is an important training topic at the moment. Increasing numbers of companies are talking to us about customer service training for their after sales team.]]></description>
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