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	<title>To Market Blog &#187; advice for free on telephone selling</title>
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	<description>Telemarketing Telesales &#38; Customer Services Training</description>
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		<title>Getting past the gatekeeper &#8211; 5 top tips</title>
		<link>http://www.tomarket.co.uk/blog/telesales/getting-past-the-gatekeeper-5-top-tips/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/getting-past-the-gatekeeper-5-top-tips/#comments</comments>
		<pubDate>Tue, 19 Jan 2010 09:59:09 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Getting past gatekeepers]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[advice on telemarketing]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[telemarketing tips]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[tips on selling]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=405</guid>
		<description><![CDATA[Getting past the gatekeeper - 5 top tips. Getting past the receptionist is one of the most testing parts of being an outbound telemarketer or telesales agent. Our interactive training sessions produce many great tips to overcome this occupational hazard.]]></description>
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		<title>What to do if you lose an order</title>
		<link>http://www.tomarket.co.uk/blog/telesales/what-to-do-if-you-lose-an-order/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/what-to-do-if-you-lose-an-order/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 15:33:56 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[free sales tips]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=389</guid>
		<description><![CDATA[What to do if you lose an order. It's about doing the opposite of what you may feel inclined to do. Contact them, find out why you didn't get the order and learn from the experience. This is what professional sales people do, and it will increase your opportunities for next time.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Keep telesales language and suggestions positive</title>
		<link>http://www.tomarket.co.uk/blog/telesales/keep-telesales-language-and-suggestions-positive/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/keep-telesales-language-and-suggestions-positive/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 14:38:54 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[vending]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[increasing telephone sales results]]></category>
		<category><![CDATA[telephone sales skills]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=384</guid>
		<description><![CDATA[Use positive language and positive imagery when talking to prospects and customers. Don't make sales calls sound apologetic, or that you feel the customer is doing you a big favour. They're not !]]></description>
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		<title>Questions really are the answer</title>
		<link>http://www.tomarket.co.uk/blog/customer-services/customer-handling/questions-really-are-the-answer/</link>
		<comments>http://www.tomarket.co.uk/blog/customer-services/customer-handling/questions-really-are-the-answer/#comments</comments>
		<pubDate>Wed, 06 Jan 2010 14:09:53 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[customer handling]]></category>
		<category><![CDATA[Customer Service tips]]></category>
		<category><![CDATA[Field sales training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[free sales tips]]></category>
		<category><![CDATA[sales advice]]></category>
		<category><![CDATA[selling more on the phone]]></category>
		<category><![CDATA[selling on the telephone]]></category>
		<category><![CDATA[telesales advice]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=395</guid>
		<description><![CDATA[Questions really are the answer. It is true that good and effective questioning skills are key to building good relationships with your customers and prospects. And remember that everyone is a customer, it's just that some of them haven't bought from you yet !]]></description>
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		<title>Don&#8217;t apologise for your sales call</title>
		<link>http://www.tomarket.co.uk/blog/telesales/dont-apologise-for-your-sales-call-2/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/dont-apologise-for-your-sales-call-2/#comments</comments>
		<pubDate>Fri, 11 Dec 2009 20:34:27 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[advice on telemarketing]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[telemarketing tips]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=351</guid>
		<description><![CDATA[Don't apologise for your sales call. What you or your team does is an important job. So avoid phrases such as "this is just a brief call" or "this is a quick courtesy call." Urgh that is horrible, all calls should be courteous. Stop apologising and get on with the job.]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>How to sell the delivery charge on small orders</title>
		<link>http://www.tomarket.co.uk/blog/telesales/how-to-sell-the-delivery-charge-on-small-orders/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/how-to-sell-the-delivery-charge-on-small-orders/#comments</comments>
		<pubDate>Fri, 27 Nov 2009 19:16:25 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[telephone communications skills]]></category>
		<category><![CDATA[Telephone skills]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[telesales tricks]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=292</guid>
		<description><![CDATA[How to sell the delivery charge on small orders. Telesales tips and advice, closing, upselling, increasing order value. Some free telesales and telemarketing tips here on the To Market blog. This one is about how to sell the delivery charge for small orders. ]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Free telesales advice and tips seminar</title>
		<link>http://www.tomarket.co.uk/blog/telesales/free-telesales-advice-and-tips-seminar/</link>
		<comments>http://www.tomarket.co.uk/blog/telesales/free-telesales-advice-and-tips-seminar/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 10:01:14 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Free training]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[seminar]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[corby]]></category>
		<category><![CDATA[coventry]]></category>
		<category><![CDATA[daventry]]></category>
		<category><![CDATA[free]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[free telephone selling workshop]]></category>
		<category><![CDATA[Free telesales seminar]]></category>
		<category><![CDATA[kettering]]></category>
		<category><![CDATA[leicester]]></category>
		<category><![CDATA[northampton]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[Wellingborough]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=12</guid>
		<description><![CDATA[Newly launched free telesales seminar January 2010. Free telephone selling workshop for small business owners, company directors and sales managers. Telesales top tips for free. Advice for free on telephone selling Leicestershire Northamptonshire Kettering Corby Leicester Northampton Loughborough Market Harborough Coalville Wellingborough Daventry Coventry]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/telesales/free-telesales-advice-and-tips-seminar/feed/</wfw:commentRss>
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