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Telesales training masterclass – 9th & 10th September 2009 – Leicester, Northampton, Coventry

By andrew on February 25, 2009

Telesales masterclass on 9th & 10th September. Course ideal for anyone in Leicester, Northampton, Coventry, Kettering, Corby, Wellingborough, Peterborough, Milton Keynes, or wider parts of Leicestershire and Northamptonshire. 2 day course in Market Harborough covering identifying needs, closing the sale, overcoming objections, probing,opening the sales call

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Telesales and telemarketing training UK – Leicester, Northampton, Cambridge, Birmingham

By andrew on February 24, 2009

Telesales and telemarketing training courses in the UK – Leicester, Northampton, Coventry, Cambridge and Birmingham. Plus Milton Keynes, Cambridge, Peterborough, Solihull, Lichfield, Kettering, Corby, Wellingborough, Nottingham and Derby as well as wider parts of Leicestershire, Northamptonshire, Cambridgeshire, Nottinghamshire, East Midlands and West Midlands.

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new business development – now is the time to get organised

By andrew on February 17, 2009

Free tips on new business development plus telesales training, telephone communications skills, telephone techniques, telemarketing training, communication skills, new business team training Getting organised and setting up systems for proactive business development calls

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The banks and customer service

By andrew on February 15, 2009

Free advice, tips, hints and customer service techniques customer service banking sector customer service training for banks free customer service tips what makes exceptional customer service how to exceed customer expectations

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Have your customer service team independently audited

By andrew on February 12, 2009

available benchmarking customer service teams, customer service team assessment, customer service training need analysis, customer service team healthcheck, customer service independent team assessment available in Northamptonshire,Leicester,Hemel Hempstead,Milton Keynes,Coventry, Birmingham, Peterborough, St Ives, Newmarket, Cambridge, Corby, Kettering, Wellingborough, Northampton

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I’ve noticed – retailers giving added value – top sales tip

By andrew on February 9, 2009

Free Customer Service training hints tips and advice customer service tips advice on customer service how to exceed customer expectations going the extra mile training adding value to the customer experience customer service free tips

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Handling sales objections – you’ve heard it all before

By andrew on February 6, 2009

free advice and help with handling objections, overcoming objections plus sales techniques, dealing with objections, selling skills, sales skills

Telesales and telemarketing courses run in Birmingham, Milton Keynes, Cambridge, Peterborough, Leicester, Northampton, Lichfield, Solihull, Rugby, Coventry

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How to get your field based sales team into the office making calls

By andrew on February 4, 2009

One day in-house course to help you get your sales team to get more appointments and sales. Aimed at Field force sales training, sales team training, sales techniques, advanced selling, appointment making on the telephone, overcoming objections, getting past the gatekeeper, sales training leicester, sales training northampton

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Travel City Direct – training helped retail arm

By andrew on

Travel industry sales training to help improve your call conversion ratios. Delivered by our training specialist Alan Cook. Travel City Direct benefited from our training. You can too. Sales training for travel companies, tour operators, travel agents, holiday companies, cruise companies

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