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	<description>Telemarketing Telesales &#38; Customer Services Training</description>
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		<title>Sales tip &#8211; don&#8217;t call back too often &#8211; you look desperate</title>
		<link>http://www.tomarket.co.uk/telesales/sales-tip-dont-call-back-too-often-you-look-desperate/</link>
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		<pubDate>Mon, 14 May 2012 07:39:30 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[Customer acquisition]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[Selling advice]]></category>
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		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[Telesales tips]]></category>
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		<category><![CDATA[free sales tips]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[sales tips]]></category>
		<category><![CDATA[selling advice]]></category>
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		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/?p=1403</guid>
		<description><![CDATA[Sales tip - don't call back too often - you look desperate. We all appreciate that in sales we need to be 'on the ball', 'on top of our game' and in constant contact. We don't want to miss any business opportunities do we? However you also don't want to look desperate.....]]></description>
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		<title>Alan &#8211; Management trainer &#8211; Leicester</title>
		<link>http://www.tomarket.co.uk/testimonial/alan-management-trainer-leicester/</link>
		<comments>http://www.tomarket.co.uk/testimonial/alan-management-trainer-leicester/#comments</comments>
		<pubDate>Sat, 12 May 2012 07:27:16 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
		
		<guid isPermaLink="false">http://www.tomarket.co.uk/?post_type=testimonials&#038;p=1609</guid>
		<description><![CDATA[&#8220;Thought provoking and highly participative.&#8221;]]></description>
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		<title>Christina &#8211; Council &#8211; Northamptonshire</title>
		<link>http://www.tomarket.co.uk/testimonial/christina-council-northamptonshire/</link>
		<comments>http://www.tomarket.co.uk/testimonial/christina-council-northamptonshire/#comments</comments>
		<pubDate>Fri, 11 May 2012 07:25:38 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
		
		<guid isPermaLink="false">http://www.tomarket.co.uk/?post_type=testimonials&#038;p=1600</guid>
		<description><![CDATA[&#8220;Very interesting &#38; helpful and well presented &#8211; a most enjoyable 2 days which I believe will help me with my work.&#8221;]]></description>
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		<title>Sharon &#8211; Construction &#8211; Leicestershire</title>
		<link>http://www.tomarket.co.uk/testimonial/sharon-construction-leicestershire/</link>
		<comments>http://www.tomarket.co.uk/testimonial/sharon-construction-leicestershire/#comments</comments>
		<pubDate>Fri, 11 May 2012 07:20:31 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
		
		<guid isPermaLink="false">http://www.tomarket.co.uk/?post_type=testimonials&#038;p=1597</guid>
		<description><![CDATA[&#8220;You managed the course very professionally, it also had some very light moments which keeps the interest.&#8221;]]></description>
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		<title>Madeleine Kitchen &#8211; Industrial storage &#8211; Birmingham</title>
		<link>http://www.tomarket.co.uk/testimonial/madeleine-kitchen-industrial-storage-birmingham/</link>
		<comments>http://www.tomarket.co.uk/testimonial/madeleine-kitchen-industrial-storage-birmingham/#comments</comments>
		<pubDate>Thu, 10 May 2012 06:04:29 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
		
		<guid isPermaLink="false">http://www.tomarket.co.uk/?post_type=testimonials&#038;p=1160</guid>
		<description><![CDATA[“Very enjoyable. When’s the next one ? Interesting and not boring at all. Role plays were fun &#38; made it stick in your mind more than just listening.”]]></description>
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		<title>Why listening is so important to telesales</title>
		<link>http://www.tomarket.co.uk/customer-services/customer-handling/why-listening-is-so-important-to-telesales/</link>
		<comments>http://www.tomarket.co.uk/customer-services/customer-handling/why-listening-is-so-important-to-telesales/#comments</comments>
		<pubDate>Tue, 08 May 2012 11:23:02 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Cold calling]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[customer handling]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[cold calling techniques]]></category>
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		<category><![CDATA[effective telemarketing techniques]]></category>
		<category><![CDATA[telephone communications skills]]></category>
		<category><![CDATA[telephone techniques training]]></category>
		<category><![CDATA[telesales techniques]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/?p=1642</guid>
		<description><![CDATA[Listening is an important part of the communications skills process and as such is key to effective telesales and telemarketing. Good telesales and telemarketers will have developed good active, attentive listening skills. Our training courses feature listening skills and we also now offer an audio CD on listening skills.]]></description>
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		<title>Robin H &#8211; Construction Supplies &#8211; Leicester</title>
		<link>http://www.tomarket.co.uk/testimonial/robin-h-construction-supplies-leicester/</link>
		<comments>http://www.tomarket.co.uk/testimonial/robin-h-construction-supplies-leicester/#comments</comments>
		<pubDate>Mon, 07 May 2012 15:39:27 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
		
		<guid isPermaLink="false">http://www.tomarket.co.uk/?post_type=testimonials&#038;p=1093</guid>
		<description><![CDATA[“If you want your team/s to deeply understand and deliver excellent customer service then Andrew is your man. Our brief to him was to work with our Sales and Accounts teams to challenge their own thinking on the subject and to help construct a way forward. The work Andrew designed with us challenged the teams [...]]]></description>
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		<title>Dale &#8211; Software scanner sales &#8211; Lincolnshire</title>
		<link>http://www.tomarket.co.uk/testimonial/dale-software-scanner-sales-lincolnshire/</link>
		<comments>http://www.tomarket.co.uk/testimonial/dale-software-scanner-sales-lincolnshire/#comments</comments>
		<pubDate>Fri, 04 May 2012 10:13:28 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
		
		<guid isPermaLink="false">http://www.tomarket.co.uk/?post_type=testimonials&#038;p=1580</guid>
		<description><![CDATA[&#8220;Now I understand it&#8217;s about the customers needs and objectives &#38; not me trying to sell something.&#8221;]]></description>
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		<title>Beverley &#8211; Motor group &#8211; Derbyshire</title>
		<link>http://www.tomarket.co.uk/testimonial/beverley-motor-group-derbyshire/</link>
		<comments>http://www.tomarket.co.uk/testimonial/beverley-motor-group-derbyshire/#comments</comments>
		<pubDate>Fri, 04 May 2012 10:09:40 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
		
		<guid isPermaLink="false">http://www.tomarket.co.uk/?post_type=testimonials&#038;p=1578</guid>
		<description><![CDATA[&#8220;I now have a better understanding of how to approach the selling and upselling area of the job.&#8221;]]></description>
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		<title>Pat S. &#8211; Outsourcing specialist &#8211; Leicester</title>
		<link>http://www.tomarket.co.uk/testimonial/pat-s-outsourcing-specialist-leicester/</link>
		<comments>http://www.tomarket.co.uk/testimonial/pat-s-outsourcing-specialist-leicester/#comments</comments>
		<pubDate>Wed, 02 May 2012 15:55:01 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
		
		<guid isPermaLink="false">http://www.tomarket.co.uk/?post_type=testimonials&#038;p=1106</guid>
		<description><![CDATA[“Andrew is the true sales professional &#8211; personable, knowledgeable and eloquent. His presentations / training sessions are enjoyable and informative. Definitely an eye-opener and encourages new ideas to burgeon forth.” from LinkedIn]]></description>
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