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	<title>To Market Blog &#187; sales development training</title>
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	<link>http://www.tomarket.co.uk/blog</link>
	<description>Telemarketing Telesales &#38; Customer Services Training</description>
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		<title>7 tips on how to make cold calls</title>
		<link>http://www.tomarket.co.uk/blog/2010/telemarketing/7-tips-on-how-to-make-cold-calls/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telemarketing/7-tips-on-how-to-make-cold-calls/#comments</comments>
		<pubDate>Mon, 02 Aug 2010 08:58:18 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[business growth]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[advice on making cold calls]]></category>
		<category><![CDATA[business development]]></category>
		<category><![CDATA[cold calling techniques]]></category>
		<category><![CDATA[cold calling tips]]></category>
		<category><![CDATA[how to be good at telemarketing]]></category>
		<category><![CDATA[new business development]]></category>
		<category><![CDATA[telemarketing training]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[Telesales tips]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=485</guid>
		<description><![CDATA[7 tips on how to make cold calls. Cold calling is a key part of the business development model for any organisation. Cold calls are often the most feared, but only because they're generally carried out badly !Here are 7 tips to set you on your way. ]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telemarketing/7-tips-on-how-to-make-cold-calls/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The magic ingredient that will help you get on in life &#8211; ENTHUSIASM</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/the-magic-ingredient-that-will-help-you-get-on-in-life-enthusiasm/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/the-magic-ingredient-that-will-help-you-get-on-in-life-enthusiasm/#comments</comments>
		<pubDate>Fri, 25 Jun 2010 12:28:56 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[motivating a telesales team]]></category>
		<category><![CDATA[telephone techniques training]]></category>
		<category><![CDATA[telesales motivation]]></category>
		<category><![CDATA[telesales team motivation]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[training for telemarketing]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=473</guid>
		<description><![CDATA[Enthusiasm and energy makes successful sales people. Our telesales training features work on the true impact of your voice : how a stranger can tell 40+ things about you from the first 6 words of a telephone conversation. Make sure your energy level and enthusiasm give the right image.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/the-magic-ingredient-that-will-help-you-get-on-in-life-enthusiasm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Make sure your telesales team is targeted on what you are targeted on</title>
		<link>http://www.tomarket.co.uk/blog/2010/telemarketing/make-sure-your-telesales-team-is-targeted-on-what-you-are-targeted-on/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telemarketing/make-sure-your-telesales-team-is-targeted-on-what-you-are-targeted-on/#comments</comments>
		<pubDate>Fri, 07 May 2010 14:05:37 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Commission schemes]]></category>
		<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[assessing telesales teams]]></category>
		<category><![CDATA[incentivising telesales]]></category>
		<category><![CDATA[sales targeting]]></category>
		<category><![CDATA[targeting telesales]]></category>
		<category><![CDATA[telemarketing target setting]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=459</guid>
		<description><![CDATA[Telesales and telemarketing teams should be targeted on what the managers are targeted on. Too often teams are targeted to achieve something out of line with corporate objectives : for instance sales volume rather than profitable sales .....]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telemarketing/make-sure-your-telesales-team-is-targeted-on-what-you-are-targeted-on/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why do sales people fail to close ?</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/why-do-sales-people-fail-to-close/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/why-do-sales-people-fail-to-close/#comments</comments>
		<pubDate>Fri, 23 Apr 2010 16:48:21 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Field sales training]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[closing advice]]></category>
		<category><![CDATA[closing techniques]]></category>
		<category><![CDATA[sales techniques]]></category>
		<category><![CDATA[sales tips]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[tips on closing]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=455</guid>
		<description><![CDATA[Why do sales people fail to close ? A lot of the time it is all based around our human frailties and the fear of rejection. Using good questioning skills, good listening and an understanding of where you are in the sales process should overcome this.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/why-do-sales-people-fail-to-close/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Befriend the gatekeeper &#8211; it&#8217;s the only way !</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/befriend-the-gatekeeper-its-the-only-way/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/befriend-the-gatekeeper-its-the-only-way/#comments</comments>
		<pubDate>Fri, 26 Mar 2010 09:09:20 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Getting past gatekeepers]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[dealing with objections]]></category>
		<category><![CDATA[objection handling training]]></category>
		<category><![CDATA[overcoming objections]]></category>
		<category><![CDATA[overcoming objections on the telephone]]></category>
		<category><![CDATA[telemarketing skills]]></category>
		<category><![CDATA[telesales training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=450</guid>
		<description><![CDATA[Befriend the gatekeeper - it's the only way ! Gatekeepers, receptionists, secretaries, PAs can be the bane of your life to any aspiring telemarketing or telesales person, and this is a hot topic when I discuss telesales or telemarketing training with clients. However it is important to remember a few truths ...]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/befriend-the-gatekeeper-its-the-only-way/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telesales masterclass &#8211; Leicester / Northampton 26th &#8211; 27th July 2010</title>
		<link>http://www.tomarket.co.uk/blog/2010/telemarketing/telesales-masterclass-leicestershire-26th-27th-july-2010/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telemarketing/telesales-masterclass-leicestershire-26th-27th-july-2010/#comments</comments>
		<pubDate>Fri, 05 Mar 2010 11:26:43 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Forthcoming courses]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telemarketing courses]]></category>
		<category><![CDATA[telemarketing tips]]></category>
		<category><![CDATA[telephone sales training]]></category>
		<category><![CDATA[telephone selling]]></category>
		<category><![CDATA[telesales courses]]></category>
		<category><![CDATA[telesales training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=74</guid>
		<description><![CDATA[Telesales masterclass - Leicestershire / Northampton 26th - 27th July 2010. Next open course for telesales and telemarketing personnel now set. Course will cover all the key elements of communication skills and how to structure an effective sales call. Derby, Nottingham, Coventry, Leicester, Birmingham, Cambridge, Northampton, Kettering, Corby, Wellingborough, Oadby, Market Harborough, Hinckley and Oakham as well as wider parts of Leicestershire, Northamptonshire, West Midlands and East Midlands. Leicestershire 26th - 27th July 2010.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telemarketing/telesales-masterclass-leicestershire-26th-27th-july-2010/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Getting past the gatekeeper &#8211; 5 top tips</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/getting-past-the-gatekeeper-5-top-tips/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/getting-past-the-gatekeeper-5-top-tips/#comments</comments>
		<pubDate>Tue, 19 Jan 2010 09:59:09 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Getting past gatekeepers]]></category>
		<category><![CDATA[Overcoming objections]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[advice on telemarketing]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[telemarketing tips]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[tips on selling]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=405</guid>
		<description><![CDATA[Getting past the gatekeeper - 5 top tips. Getting past the receptionist is one of the most testing parts of being an outbound telemarketer or telesales agent. Our interactive training sessions produce many great tips to overcome this occupational hazard.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/getting-past-the-gatekeeper-5-top-tips/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>What to do if you lose an order</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/what-to-do-if-you-lose-an-order/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/what-to-do-if-you-lose-an-order/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 15:33:56 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[free sales tips]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=389</guid>
		<description><![CDATA[What to do if you lose an order. It's about doing the opposite of what you may feel inclined to do. Contact them, find out why you didn't get the order and learn from the experience. This is what professional sales people do, and it will increase your opportunities for next time.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/what-to-do-if-you-lose-an-order/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Don&#8217;t apologise for your sales call</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales/dont-apologise-for-your-sales-call-2/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales/dont-apologise-for-your-sales-call-2/#comments</comments>
		<pubDate>Fri, 11 Dec 2009 20:34:27 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[advice on telemarketing]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[telemarketing tips]]></category>
		<category><![CDATA[telesales top tips for free]]></category>
		<category><![CDATA[tips on telephone selling]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=351</guid>
		<description><![CDATA[Don't apologise for your sales call. What you or your team does is an important job. So avoid phrases such as "this is just a brief call" or "this is a quick courtesy call." Urgh that is horrible, all calls should be courteous. Stop apologising and get on with the job.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales/dont-apologise-for-your-sales-call-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Small business owner in need of help developing telesales ?</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales-team-management/small-business-owner-in-need-of-help-developing-telesales/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales-team-management/small-business-owner-in-need-of-help-developing-telesales/#comments</comments>
		<pubDate>Mon, 07 Dec 2009 06:42:17 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Free training]]></category>
		<category><![CDATA[Funded training]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Personal development]]></category>
		<category><![CDATA[Train to Gain funding]]></category>
		<category><![CDATA[business development]]></category>
		<category><![CDATA[business growth]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[partially funded training]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[marketing for small business]]></category>
		<category><![CDATA[marketing tips]]></category>
		<category><![CDATA[owner manager development]]></category>
		<category><![CDATA[small business growth]]></category>
		<category><![CDATA[SME marketing ideas]]></category>
		<category><![CDATA[Train to Gain funded mentoring]]></category>
		<category><![CDATA[Train to Gain funded training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=321</guid>
		<description><![CDATA[Small business owner in need of help developing telesales ? You run a small to medium sized business and you feel telesales has a place in your business. It is a proven and highly measurable way of developing new sales opportunities.  You'd either like to develop the team you already have, or alternatively you might be keen to set up a team. ]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales-team-management/small-business-owner-in-need-of-help-developing-telesales/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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