<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>To Market Blog &#187; Independent audit of telemarketing team</title>
	<atom:link href="http://www.tomarket.co.uk/blog/category/independent-audit-of-telemarketing-team/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.tomarket.co.uk/blog</link>
	<description>Telemarketing Telesales &#38; Customer Services Training</description>
	<lastBuildDate>Fri, 03 Sep 2010 08:53:55 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.8.4</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>The magic ingredient that will help you get on in life &#8211; ENTHUSIASM</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/the-magic-ingredient-that-will-help-you-get-on-in-life-enthusiasm/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/the-magic-ingredient-that-will-help-you-get-on-in-life-enthusiasm/#comments</comments>
		<pubDate>Fri, 25 Jun 2010 12:28:56 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[motivating a telesales team]]></category>
		<category><![CDATA[telephone techniques training]]></category>
		<category><![CDATA[telesales motivation]]></category>
		<category><![CDATA[telesales team motivation]]></category>
		<category><![CDATA[telesales training]]></category>
		<category><![CDATA[training for telemarketing]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=473</guid>
		<description><![CDATA[Enthusiasm and energy makes successful sales people. Our telesales training features work on the true impact of your voice : how a stranger can tell 40+ things about you from the first 6 words of a telephone conversation. Make sure your energy level and enthusiasm give the right image.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/the-magic-ingredient-that-will-help-you-get-on-in-life-enthusiasm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Make sure your telesales team is targeted on what you are targeted on</title>
		<link>http://www.tomarket.co.uk/blog/2010/telemarketing/make-sure-your-telesales-team-is-targeted-on-what-you-are-targeted-on/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telemarketing/make-sure-your-telesales-team-is-targeted-on-what-you-are-targeted-on/#comments</comments>
		<pubDate>Fri, 07 May 2010 14:05:37 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Commission schemes]]></category>
		<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[assessing telesales teams]]></category>
		<category><![CDATA[incentivising telesales]]></category>
		<category><![CDATA[sales targeting]]></category>
		<category><![CDATA[targeting telesales]]></category>
		<category><![CDATA[telemarketing target setting]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=459</guid>
		<description><![CDATA[Telesales and telemarketing teams should be targeted on what the managers are targeted on. Too often teams are targeted to achieve something out of line with corporate objectives : for instance sales volume rather than profitable sales .....]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telemarketing/make-sure-your-telesales-team-is-targeted-on-what-you-are-targeted-on/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Buy some huge experience with a short term telesales manager</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/buy-some-huge-experience-with-a-short-term-telesales-manager/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/buy-some-huge-experience-with-a-short-term-telesales-manager/#comments</comments>
		<pubDate>Tue, 26 Jan 2010 14:10:58 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[interim telesales manager]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[interim phone team management]]></category>
		<category><![CDATA[interim telemarketing manager]]></category>
		<category><![CDATA[short term contract telesales manager]]></category>
		<category><![CDATA[short term telesales manager]]></category>
		<category><![CDATA[telemarketing interim manager]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=323</guid>
		<description><![CDATA[Buy some huge and wide ranging experience with a short-term telesales or telemarketing manager. You don't have to commit large sums to someone to head your team - certainly not at the moment. Find out more here.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/buy-some-huge-experience-with-a-short-term-telesales-manager/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Unsolicited telephone sales calls can be illegal</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/unsolicited-telephone-sales-calls-can-be-illegal/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/unsolicited-telephone-sales-calls-can-be-illegal/#comments</comments>
		<pubDate>Fri, 22 Jan 2010 12:02:48 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telephone preference service]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[CTPS]]></category>
		<category><![CDATA[marketing legal practices]]></category>
		<category><![CDATA[telemarketing law]]></category>
		<category><![CDATA[telesales and the law]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=410</guid>
		<description><![CDATA[Unsolicited telephone sales calls can be illegal. So this means you can’t simply start calling names and companies at random from a list. Make sure your telephone sales calls are legal by getting your list checked against the Corporate telephone preference service register. ]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/unsolicited-telephone-sales-calls-can-be-illegal/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What to do if you lose an order</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/what-to-do-if-you-lose-an-order/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/what-to-do-if-you-lose-an-order/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 15:33:56 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Telesales tips]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[sales development training]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[free sales tips]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[telesales advice]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=389</guid>
		<description><![CDATA[What to do if you lose an order. It's about doing the opposite of what you may feel inclined to do. Contact them, find out why you didn't get the order and learn from the experience. This is what professional sales people do, and it will increase your opportunities for next time.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/what-to-do-if-you-lose-an-order/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Keep telesales language and suggestions positive</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales/keep-telesales-language-and-suggestions-positive/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales/keep-telesales-language-and-suggestions-positive/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 14:38:54 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Selling advice]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[telephone techniques]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[vending]]></category>
		<category><![CDATA[advice for free on telephone selling]]></category>
		<category><![CDATA[free advice on telephone selling]]></category>
		<category><![CDATA[free tips on telesales]]></category>
		<category><![CDATA[increasing telephone sales results]]></category>
		<category><![CDATA[telephone sales skills]]></category>
		<category><![CDATA[telesales techniques]]></category>
		<category><![CDATA[telesales top tips for free]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=384</guid>
		<description><![CDATA[Use positive language and positive imagery when talking to prospects and customers. Don't make sales calls sound apologetic, or that you feel the customer is doing you a big favour. They're not !]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales/keep-telesales-language-and-suggestions-positive/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Hire an interim to support your new telesales manager</title>
		<link>http://www.tomarket.co.uk/blog/2010/telesales-team-management/hire-an-interim-to-support-your-new-telesales-manager/</link>
		<comments>http://www.tomarket.co.uk/blog/2010/telesales-team-management/hire-an-interim-to-support-your-new-telesales-manager/#comments</comments>
		<pubDate>Mon, 04 Jan 2010 17:43:09 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[interim telesales manager]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[fixed term telemarketing management]]></category>
		<category><![CDATA[interim telemarketing manager]]></category>
		<category><![CDATA[telephone team management]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=319</guid>
		<description><![CDATA[If you have a junior or newly promoted telesales or telemarketing team leader, supervisor or manager, they may need some short-term support in setting up the key business systems that will help them with the ongoing managment of the team. We can help with this. KPIs, commission schemes, checking database quality. You name it, we've spent many years doing it !]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2010/telesales-team-management/hire-an-interim-to-support-your-new-telesales-manager/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Specialised travel industry training</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales/specialised-travel-industry-training/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales/specialised-travel-industry-training/#comments</comments>
		<pubDate>Tue, 22 Dec 2009 17:31:51 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[Travel industry training]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[telesales]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[sales training travel]]></category>
		<category><![CDATA[travel agents training]]></category>
		<category><![CDATA[travel industry mentoring]]></category>
		<category><![CDATA[travel sales agents]]></category>
		<category><![CDATA[travel sales training]]></category>
		<category><![CDATA[travel sector training]]></category>
		<category><![CDATA[travel training]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=369</guid>
		<description><![CDATA[Travel company Cruise1st wins 3 awards at annual travel awards. Attribute success to many factors including quality sales training which helped them win awards for most improved sales for Cunard, P&#038;O and Princess Cruises.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales/specialised-travel-industry-training/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Create a dynamic atmosphere with your telesales team</title>
		<link>http://www.tomarket.co.uk/blog/2009/telesales-team-management/create-a-dynamic-atmosphere-with-your-telesales-team/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telesales-team-management/create-a-dynamic-atmosphere-with-your-telesales-team/#comments</comments>
		<pubDate>Mon, 21 Dec 2009 13:38:48 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[Telesales team assessment]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[telemarketing KPIs]]></category>
		<category><![CDATA[telesales KPIs]]></category>
		<category><![CDATA[telesales motivation]]></category>
		<category><![CDATA[telesales team motivation]]></category>
		<category><![CDATA[tips on telesales management]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=358</guid>
		<description><![CDATA[Create a dynamic atmosphere with your telesales team. This is important, if you can help the team create a buzzy, dynamic, fun environment they will perform better. Success breeds success. Let's talk about how to do it.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telesales-team-management/create-a-dynamic-atmosphere-with-your-telesales-team/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Get advice on why not to hire a new telesales manager</title>
		<link>http://www.tomarket.co.uk/blog/2009/telemarketing/get-advice-on-why-not-to-hire-a-new-telesales-manager/</link>
		<comments>http://www.tomarket.co.uk/blog/2009/telemarketing/get-advice-on-why-not-to-hire-a-new-telesales-manager/#comments</comments>
		<pubDate>Mon, 14 Dec 2009 06:42:15 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Independent audit of telemarketing team]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Telemarketing management]]></category>
		<category><![CDATA[benchmarking telesales teams]]></category>
		<category><![CDATA[interim telesales manager]]></category>
		<category><![CDATA[owner managers directors]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telesales team management]]></category>
		<category><![CDATA[fixed term telemarketing management]]></category>
		<category><![CDATA[interim phone team management]]></category>
		<category><![CDATA[part time telesales management]]></category>
		<category><![CDATA[telemarketing team management]]></category>
		<category><![CDATA[telephone team management]]></category>

		<guid isPermaLink="false">http://www.tomarket.co.uk/blog/?p=317</guid>
		<description><![CDATA[Advice on why not to hire a new telesales manager. If you're currently looking to build up the telesales or telemarketing function in your company, you may be looking at recruiting a new telesales manager. Alternatively you may be looking to recruit one who has left. However there is a flexible alternative.]]></description>
		<wfw:commentRss>http://www.tomarket.co.uk/blog/2009/telemarketing/get-advice-on-why-not-to-hire-a-new-telesales-manager/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
